Back Arrow & Back to Where You Were??

3eskies · ‎04-29-2015

When you are shopping and looking at pages and pages of items and click on an item, The browser would take you back to the page where you were.....

Now, it takes you back tot he beginning of the page and you have to start over???

This is NOT a fun shopping experience at all!

Not sure who decided to make these crazy and unfriendly user options? It is driving customers away!

Even the front page page is a nightmare!! You cannot find what is on air? I have to call 3 different times because someone wasn't loading this information?

I like to shop on-line and I will find another source that is more user friendly and will not make these changes to make it so difficult.

Why change what was working?????

Spoiler

corita · ‎08-20-2012

@3eskies wrote:

When you are shopping and looking at pages and pages of items and click on an item, The browser would take you back to the page where you were.....

Now, it takes you back tot he beginning of the page and you have to start over???

This is NOT a fun shopping experience at all!

Not sure who decided to make these crazy and unfriendly user options? It is driving customers away!

Even the front page page is a nightmare!! You cannot find what is on air? I have to call 3 different times because someone wasn't loading this information?

I like to shop on-line and I will find another source that is more user friendly and will not make these changes to make it so difficult.

Why change what was working?????
Spoiler

_________

I had that issue too, but then realized that I could go to the top of the page where it says "shop QVC TV" and it will show you where to click for the item on air. This new format certainly has been a learning experience.

lobstergal · ‎12-03-2010

I have the same happen when I hit the back button, it takes me back to the top of the page then I have to scroll through the whole page again to get back to where I left off. It's really annoying and I wish the Qteam would address this issue as I've brought it up several times already.

SHIRAZ · ‎06-27-2010

There is a lag time between when you are returned to the previous page, and when it takes you back to where you were. If you sit idle and wait (not sure how long, maybe 10-15 seconds?) it does eventually take you back to where you were. Of course in that time, you could have scrolled there yourself - just depends how tired your fingers are getting!

(I use Internet Explorer and have noticed this issue for QUITE a while.)

"It doesn't matter if the glass is half-full or half-empty as long as you still have the rest of the bottle."

3eskies · ‎04-29-2015

Really? I will try this now! Thank you! HUGS!!!

3eskies · ‎04-29-2015

I will try and thank you!! HUGS!!

bamasec · ‎06-02-2012

Thank you so much for saying exactly what I was thinking. Between the jumping all over the place on pages and trying to get back to where I was shopping it is about to put me in the looney bin!! Please Q look at this.