Suggestion Box

[Kachina624]

Please,  please don't automatically put the TSV as the first item in automated ordering on programs when other merchandise is being sold. 

Today during the Bob Mackie show,  I went flying through automated ordering because my item was selling out.   Only later when I checked order status did I find I'd ordered a SG sweater and not a Bob Mackie t-shirt dress which came in the same sizes and some similar colors.   So I missed my dress which did sell out,  and had to cancel the SG item.   This equalled a 0 sale for you. 

[millieshops]

@Kachina624Sorry you missed your dress.  No sympathy for QVC missing a sale -   the dress sold out, so they really didn't lose a sale, but they did lose your good feelings.

I never noticed when I did auto ordering that the TSV was always first.  I thought I always got the item on the air first.  Am I wrong?

[Kachina624]

@millieshops   I don't think it's always first but it was today and therethere was another time recently but I caught that one.   You used to press "3" or "4" to get the TSV. 

[Desertdi]

Somewhere along the line, they made "easy pay" as the default.    I don't buy anything unless I can afford it NOW.    Tomorrow, lightning could strike my chimney and I will have a BIG bill, and don't need those "little" ones popping up.    I learned the hard way to check my order over twice before I press the buy button(!)

[SharkE]

I always use the phone no mistakes

[LilacTree]

I order only by automated ordering.  The item on the screen is always the first item number offered in my experience.

[millieshops]

@LilacTreeGlad to see you.  I've been wondering what happened to you.  Everything okay?

[DottieBlue]

The Q's automated phone ordering is a snap compared to HSN's.  I think HSN's is a nightmare and I quit using it.  If I want it bad enough, I'll order on my computer.

[Kachina624]

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@LilacTree wrote:

I order only by automated ordering.  The item on the screen is always the first item number offered in my experience.

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@sissy2 Tree   That's the point.   I was using automated ordering by phone and the TSV was the first choice,  not the item on the screen.   I also assumed the first option would be the Bob Mackie that I wanted but it was the SG TSV.   Hence my complaint. 

[LilacTree]

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@millieshops wrote:

@LilacTreeGlad to see you.  I've been wondering what happened to you.  Everything okay?

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Thank you millieshops.  Having more difficulty with my RA hands, some days harder than others, makes it difficult to type.  Thank you for your thoughts, so nice of you!