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Honored Contributor
Posts: 25,929
Registered: ‎03-09-2010
I bought a VB bag when they were most recently on and the quality was so poor I returned it.
Esteemed Contributor
Posts: 7,426
Registered: ‎03-10-2010

I have some older Vera items and the cotton is definitely a higher grade. Much beefier!

Super Contributor
Posts: 674
Registered: ‎02-03-2013
Hi Zahrah, I'm definitely inclined to think the Ebay seller is at fault here...your problem with this particular purchase goes way beyond pattern placement. It's very possible you got a "new with defects" bag...these bags are often sold on Ebay from various designers. I would definitely follow the advice of the above posters and file a complaint...I would also leave negative feedback for this seller. I strongly advise everyone not to purchase anything from a stock pic on Ebay...I've actually asked sellers to provide pics of the actual items before I purchased. I'm so sorry you had such a bad experienceSmiley Sad(((
Esteemed Contributor
Posts: 7,426
Registered: ‎03-10-2010
On 1/24/2014 funwun said: Hi Zahrah, I'm definitely inclined to think the Ebay seller is at fault here...your problem with this particular purchase goes way beyond pattern placement. It's very possible you got a "new with defects" bag...these bags are often sold on Ebay from various designers. I would definitely follow the advice of the above posters and file a complaint...I would also leave negative feedback for this seller. I strongly advise everyone not to purchase anything from a stock pic on Ebay...I've actually asked sellers to provide pics of the actual items before I purchased. I'm so sorry you had such a bad experienceSmiley Sad(((

OMG! {#emotions_dlg.crying} it's very premature to leave negative feedback for the seller!

Is this what ebay has become since sellers can't leave negative feedback for buyers? A buyer isn't happy for whatever reason and you don't even give a seller a chance to make it right before leaving negative feedback? Yes- I had an issue recently with a buyer. Even though my auctions states 'no returns' I accepted her return, made it right ASAP - and she STILL left negative feedback. {#emotions_dlg.thumbdown} Give the seller a chance please!

Contributor
Posts: 28
Registered: ‎06-03-2013
On 1/24/2014 funwun said: Hi Zahrah, I'm definitely inclined to think the Ebay seller is at fault here...your problem with this particular purchase goes way beyond pattern placement. It's very possible you got a "new with defects" bag...these bags are often sold on Ebay from various designers. I would definitely follow the advice of the above posters and file a complaint...I would also leave negative feedback for this seller. I strongly advise everyone not to purchase anything from a stock pic on Ebay...I've actually asked sellers to provide pics of the actual items before I purchased. I'm so sorry you had such a bad experienceSmiley Sad(((


I have contacted the seller and they are willling to take it back. There is no problem with that. Yes the bag has defect but I dont think the seller was aware of it or sold it knowingly.

I purchase with stock pictures if the seller is seasoned Vera high volume seller for items I do not mind pattern placement or the price is good which justifies pattern placement gamble.

I frequently purchase Vera from chinese ebay sellers which are high-volume sellers with stock pictures who sell at 1/2 or 1/3 of retail including new patterns. So far I had only great experience. The items I did not liked for whatever reason I sold and it is no problems to do if you buy so low. You have exact same gamble when ordering from VB.com, yes you can return it but you pay more than twice for that priviledge.

Contributor
Posts: 28
Registered: ‎06-03-2013
On 1/24/2014 ibb38 said:
On 1/24/2014 funwun said: Hi Zahrah, I'm definitely inclined to think the Ebay seller is at fault here...your problem with this particular purchase goes way beyond pattern placement. It's very possible you got a "new with defects" bag...these bags are often sold on Ebay from various designers. I would definitely follow the advice of the above posters and file a complaint...I would also leave negative feedback for this seller. I strongly advise everyone not to purchase anything from a stock pic on Ebay...I've actually asked sellers to provide pics of the actual items before I purchased. I'm so sorry you had such a bad experienceSmiley Sad(((

OMG! {#emotions_dlg.crying} it's very premature to leave negative feedback for the seller!

Is this what ebay has become since sellers can't leave negative feedback for buyers? A buyer isn't happy for whatever reason and you don't even give a seller a chance to make it right before leaving negative feedback? Yes- I had an issue recently with a buyer. Even though my auctions states 'no returns' I accepted her return, made it right ASAP - and she STILL left negative feedback. {#emotions_dlg.thumbdown} Give the seller a chance please!


agree, seller is entirely in buyer's power on ebay, so not fair!!!

and some buyers, you just can not please them! it is easier to block them than to transact with them.

I just had someone last week doing bidding war on my item, placing 40 bids!! bidding it up sky high. Then they paid. then 2 hrs later they messaged they do not want the item and they want their money back on their credit card right away and hassled me for days after where their money are eventough I had refunded their paypal payment same day. And you can not even give them negative. Just wonder how many times they had to confrim they actually wanted to purchase my item while they placed 40 bids.

Super Contributor
Posts: 323
Registered: ‎08-14-2010
On 1/24/2014 Zahrah said:
On 1/24/2014 funwun said: Hi Zahrah, I'm definitely inclined to think the Ebay seller is at fault here...your problem with this particular purchase goes way beyond pattern placement. It's very possible you got a "new with defects" bag...these bags are often sold on Ebay from various designers. I would definitely follow the advice of the above posters and file a complaint...I would also leave negative feedback for this seller. I strongly advise everyone not to purchase anything from a stock pic on Ebay...I've actually asked sellers to provide pics of the actual items before I purchased. I'm so sorry you had such a bad experienceSmiley Sad(((


I have contacted the seller and they are willling to take it back. There is no problem with that. Yes the bag has defect but I dont think the seller was aware of it or sold it knowingly.

I purchase with stock pictures if the seller is seasoned Vera high volume seller for items I do not mind pattern placement or the price is good which justifies pattern placement gamble.

I frequently purchase Vera from chinese ebay sellers which are high-volume sellers with stock pictures who sell at 1/2 or 1/3 of retail including new patterns. So far I had only great experience. The items I did not liked for whatever reason I sold and it is no problems to do if you buy so low. You have exact same gamble when ordering from VB.com, yes you can return it but you pay more than twice for that priviledge.

Hi Zahrah...I have also bought quite a few VB from Chinese sellers and have always been completely happy. I was interested in a Mandy in Canterberry Magenta and loved the placement pattern in the picture shown. It was perfect! Perfect circles, and everything lined up. I emailed the seller to ask her if she had that exact bag. She said yes and I bought it immediately. I haven't seen one so nice in any store. I'm glad you got your issue resolved!
Frequent Contributor
Posts: 117
Registered: ‎03-10-2010

I bought a Vera on Ebay last year and it smelled very heavily of perfume. I contacted the seller and asked her if this was in fact a new bag or if perfume had been spilled on it and asked if she would allow me to return it and that I would even exchange if for the same bag since she had another. She was so very nice, she told me it was her fault and to keep the bag and that she would mail me another free of charge and she did despite my protests. She insisted I keep the other bag, instructed me on washing it and was super nice.

Contributor
Posts: 28
Registered: ‎06-03-2013
On 1/24/2014 diamondsforme said:
On 1/24/2014 Zahrah said:
On 1/24/2014 funwun said: Hi Zahrah, I'm definitely inclined to think the Ebay seller is at fault here...your problem with this particular purchase goes way beyond pattern placement. It's very possible you got a "new with defects" bag...these bags are often sold on Ebay from various designers. I would definitely follow the advice of the above posters and file a complaint...I would also leave negative feedback for this seller. I strongly advise everyone not to purchase anything from a stock pic on Ebay...I've actually asked sellers to provide pics of the actual items before I purchased. I'm so sorry you had such a bad experienceSmiley Sad(((


I have contacted the seller and they are willling to take it back. There is no problem with that. Yes the bag has defect but I dont think the seller was aware of it or sold it knowingly.

I purchase with stock pictures if the seller is seasoned Vera high volume seller for items I do not mind pattern placement or the price is good which justifies pattern placement gamble.

I frequently purchase Vera from chinese ebay sellers which are high-volume sellers with stock pictures who sell at 1/2 or 1/3 of retail including new patterns. So far I had only great experience. The items I did not liked for whatever reason I sold and it is no problems to do if you buy so low. You have exact same gamble when ordering from VB.com, yes you can return it but you pay more than twice for that priviledge.

Hi Zahrah...I have also bought quite a few VB from Chinese sellers and have always been completely happy. I was interested in a Mandy in Canterberry Magenta and loved the placement pattern in the picture shown. It was perfect! Perfect circles, and everything lined up. I emailed the seller to ask her if she had that exact bag. She said yes and I bought it immediately. I haven't seen one so nice in any store. I'm glad you got your issue resolved!
And that was with the chinese seller? Congrats on your Mandy. I have just ordered Turnlock sarchel in cant magenta from them.
Super Contributor
Posts: 674
Registered: ‎02-03-2013
On 1/24/2014 Zahrah said:
On 1/24/2014 ibb38 said:
On 1/24/2014 funwun said: Hi Zahrah, I'm definitely inclined to think the Ebay seller is at fault here...your problem with this particular purchase goes way beyond pattern placement. It's very possible you got a "new with defects" bag...these bags are often sold on Ebay from various designers. I would definitely follow the advice of the above posters and file a complaint...I would also leave negative feedback for this seller. I strongly advise everyone not to purchase anything from a stock pic on Ebay...I've actually asked sellers to provide pics of the actual items before I purchased. I'm so sorry you had such a bad experienceSmiley Sad(((

OMG! {#emotions_dlg.crying} it's very premature to leave negative feedback for the seller!

Is this what ebay has become since sellers can't leave negative feedback for buyers? A buyer isn't happy for whatever reason and you don't even give a seller a chance to make it right before leaving negative feedback? Yes- I had an issue recently with a buyer. Even though my auctions states 'no returns' I accepted her return, made it right ASAP - and she STILL left negative feedback. {#emotions_dlg.thumbdown} Give the seller a chance please!


agree, seller is entirely in buyer's power on ebay, so not fair!!!

and some buyers, you just can not please them! it is easier to block them than to transact with them.

I just had someone last week doing bidding war on my item, placing 40 bids!! bidding it up sky high. Then they paid. then 2 hrs later they messaged they do not want the item and they want their money back on their credit card right away and hassled me for days after where their money are eventough I had refunded their paypal payment same day. And you can not even give them negative. Just wonder how many times they had to confrim they actually wanted to purchase my item while they placed 40 bids.

Let me be very clear on this...I apologize if my advice was misunderstood...I AM ALSO AN EBAY SELLER AS WELL AS A BUYER...there is a protocol on Ebay as most are aware 1) try to communicate with seller 2) if this does not work, file a complaint 3) leave negative or neutral feedback if appropriate. I hope this clarifies my previous post!!! I have 100% feedback as a seller and buyer largely due to my communication skills..sorry to all I offended, this was not my intention..with that being said, I unfortunately have been burnt by both both buyers and sellers and since have learned how to navigate Ebay more carefully in both roles...it hasn't happened often, but it does happen. Hope this clears things up! Smiley Happy)))