Shoes

[Quiltlady]

I have ""used"" two bags and sent them both back. The first was the Dooney snake TSV. I loved it until I USED it for four days and it began to get creases within the snake design. I knew it would look old way before it's time. I sent it back and don't feel bad at all!!

The second was a TSV in Palamino. I thought I liked the color until I ""used"" it for one day and out in the day light I noticed how yellow the zipper was compared to the golden/ORANGE color of the bag. YUK. I sent it back.

I've since ordered three other Dooney bags and I love them and am KEEPING those. I love the Q's return policy.

[tough_kitty]

Well, you can return your purchases to Macy's or BBB at ANY time when you decide you are not happy with your purchase! So, I don't see anything unusual about this policy.

Personally, I don't use a bag until I decide I am going to keep it. However, there was this one time when I decided to try a different style bag from Macy's and I was convinced I was keeping the bag, but after a month or so of USING it I figured it was not working for me, so I did return it.

[chrystaltree]

That's what chronic returners do anyway, Mary Beth isn't giving them any ideas. The 30-day return policy is all they need. They carry a bag for almost a month and return it....because they can. I also think the percantage of customers who abuse the return policy is so low that QVC is comfortable using it as a selling point. They aren't taking a financial hit from returns.

[patty]

I don't care even a little bit about QVC's return policy or what the hosts say regarding that policy. I must be weird.

Or maybe I am the normal one.

[champagnepoodle]

I have "used" many of QVC's items. Its not abuse, you are trying the product and they stand behind it. I have to pay for shipping , where am I abusing QVC?

[zebragirl318]

I wouldn't say it's inviting abuse exactly, but none of the hosts mention that if you return too many things you're out. First you get a warning letter, then you can't order anymore (I know because it happened to a friend of mine). So... yes you can return things, but they don't mention that it isn't something you should make a habit of. Nothing wrong with it, just their policy.