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New Member
Posts: 1
Registered: ‎09-12-2021

First time ordering from QVC and very disappointed.  Ordered two pairs of shoes and the sizing was not correct - the shoes were too big!

 

I did not review the return policy before buying.  Shocked to know the cost for return!

 

Unfortunately, I will never be ordering from QVC again!

Trusted Contributor
Posts: 1,574
Registered: ‎05-13-2021

If you like the shoes, it's free to exchange them for a smaller size. Shoe returns are expensive.

My nickname was 'Pure N Simple" but now I've switched to 'decaf'.
Respected Contributor
Posts: 4,781
Registered: ‎03-10-2010

Before I place an order with ANY company, I always check the return policy, no matter if i'm ordering a calendar.

 

 

The Q does a return/exchange policy, just mark it exchange for the size you want and wait for your new shoes to come.

Honored Contributor
Posts: 18,094
Registered: ‎03-09-2010

Live and learn, always check the return policy anywhere you shop, whether it's online or B&M stores.

You never know how strong you are until being strong is the only choice you have.
Esteemed Contributor
Posts: 5,216
Registered: ‎10-03-2014

Not at all surprising.  Recently, I had this problem with shoes at QVC.  Sizing is even inconsistent for the same size.  The size I ordered was huge.  Ordered the same style and size again...they fit.  

 

Remember shoe sizers used by shoe departments that accurately measure our foot size?

 

I use a professional shoe sizer and know what size I wear, so it's maddening when shoes I order commonly don't fit.  

 

The problem as I see it is most shoes are made in China.