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Honored Contributor
millieshops
Posts: 16,597
Registered: ‎03-09-2010

Laces for Vionic Sneakers

‎04-28-2018 02:14 PM

I never received the replacement laces for their TSV sneakers from months ago.  I did call CS and was told they were coming.  That was about a month ago.  I've got serious doubts they're coming.

 

From someone who actually got them -   do different laces make all that much difference in fit or appearance?  Is it worth asking again?   TIA

 

 

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Honored Contributor
Krimpette
Posts: 11,674
Registered: ‎03-09-2010

Re: Laces for Vionic Sneakers

‎04-28-2018 02:28 PM

They are necessary, IMHO.  They're longer than what came with the shoes.  I got my replacement set a couple of weeks ago.  I will add.......they came in a plain envelope with Vionic return address in tiny print in the upper left.  I almost took it for junk mail.   

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mrssims
Posts: 73
Registered: ‎08-07-2012

Re: Laces for Vionic Sneakers

[ Edited ]

‎04-28-2018 02:31 PM - edited ‎04-28-2018 02:33 PM

Customer Service gave me a credit for two pair of laces - $8.92 and the laces came in the mail 2 days later.  They did make a difference in the look. The originals were too short  but the tied.  I notified them that the laces came. I’d call again.

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Valued Contributor
SandPiper
Posts: 816
Registered: ‎06-04-2017

Re: Laces for Vionic Sneakers

‎04-28-2018 05:40 PM

I received my laces as well. Call CS again. 

Sometimes the strength within you is not a big fiery flame for all to see. It is just a tiny spark that whispers ever so softly "You Got This - Keep Going"
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