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09-22-2011 11:24 AM
Please take a lesson from Coach. I ordered a leather shoulder bag online from Coach.com, and it shipped to me in less than three days. Additionally, I did not receive the new bag flattened out in a "warehouse" box, smelling of chemicals. Coach does it right.
It's like getting a real "gift" when you buy from Coach. This is how you want to feel when you buy a nice handbag. 

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