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Super Contributor
DianeFM
Posts: 252
Registered: ‎09-01-2010

D&B Grey Logo Lock - As Is

‎02-14-2012 12:17 AM

After much anticipation, I received this today. Not as good luck this time around like I had with the as-is satchel. The front of the handbag looked "wrinkled" - don't know if leather smooths out or not and it was missing the accessories. I called customer service to see about getting credit for the missing accessories - last time I was credited $45. Well, not this time - I was informed that as-is bags are already marked down at a substantial savings and a credit was not possible. So, I could have challenged her, but I wasn't loving the bag anyway, so back it goes tomorrow. Very frustrating though that there isn't consistency on getting credit on missing accessories{#emotions_dlg.huh}

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