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10-18-2011 10:36 AM
My Mom received an email this morning about the Convertible Shopper that she ordered for me when it was a TSV. The email basically says that it is back by demand and will be the upcoming TSV on 10-21 (the email actually says 10-22, but I think that was just a typo)...so they are refunding the shipping and handling that was originally charged on the order...Even though I love this bag, I am disappointed that it is coming back as the TSV this Friday! The email doesn't say that it will be coming back in a new fabrication either...just that the Shipping and Handling will be free!
Hopefully though, this will mean that the TSV surprise Sue and Jacque spoke of would still be coming in December...see below for the email...
We're writing with good news about your order for the Dooney & Bourke Pebble Leather Convertible Shopper Tote with Accessories you purchased from QVC as our Today's Special Value under item number A7515, A219185, or A220214. We're pleased to let you know that this stylish tote is back by popular demand, airing as our Today's Special Value on October 22nd with free shipping and handling.
In order to pass the shipping and handling savings on to you, we'll be issuing a refund as listed below to the original payment method used on your order for the shipping and handling you were charged on that purchase, as well as any sales tax charged on that shipping and handling amount.
Thanks for your purchase and for shopping with QVC. We hope you stop by on October 22nd to check out our other great Dooney & Bourke bags!
Best Regards,
The QVC Customer Care Team
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