Reply
Super Contributor
Posts: 305
Registered: ‎11-19-2013

Deb, I know exactly how you feel. I just got my Ivory Ostrich Roma 2 Tote and it was Black.

I cannot comprehend the incompetence of those responsible for fulfilling these orders.

{#emotions_dlg.thumbdown}

Respected Contributor
Posts: 2,307
Registered: ‎12-08-2010

I watched the video. What a cool looking bag. The Blush is so nice. So sorry they messed up your order!

If you want to change the tenor of your interactions, you must become aware of the impact of your words...Karen Casey
Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

I hate when you look forward to something and it doesn't work out. I actually ordered this in the butter earlier today. I had to talk with two c/s reps to get the ezpay. I thought for a second that they weren't going to do it. Butter isn't blush, but it's a neutral. My first choice would have been gray. What sold me was the long strap.

Respected Contributor
Posts: 2,070
Registered: ‎03-13-2010

http://www.qvc.com/orYANY-Pebbled-Leather-Mini-Sydney-Color-BlockCrossbody-Blush-Multi.product.A254... Well, this one popped back in the blush color so I called in and got it with the 5 EP. It is not the one that I was hoping for but I hope it works out. I will still be stalking the other one, incase it shows back up Smiley Happy

Deb

Esteemed Contributor
Posts: 5,901
Registered: ‎03-10-2010

I suspect that the worker bee pickers and packers simply use their handheld barcode scanners to locate inventory items and pack them and don't bother paying attention with their eyes as to what the color of the order is even if it's listed on the order summary sheet in front of them.

Honored Contributor
Posts: 68,234
Registered: ‎03-10-2010

Eh, blush... paprika... ivory... black... tomato... tomahto...

Wink

Seems the Q has some 'splainin' to do...

So sorry both of you lovely ladies were sent the complete wrong items. I really don't see how product fulfillment could have mistaken your items but I would guess the answer is they simply don't bother to check...

Hoping you both ultimately get the items you actually ORDERED...

Deb, I'd bet the blush will come back in stock. You might appeal to CS to let you waitlist it, NOT that you should have to!


In my pantry with my cupcakes...
Super Contributor
Posts: 305
Registered: ‎11-19-2013
On 6/11/2014 stevieb said:

Eh, blush... paprika... ivory... black... tomato... tomahto...

Wink

Seems the Q has some 'splainin' to do...

So sorry both of you lovely ladies were sent the complete wrong items. I really don't see how product fulfillment could have mistaken your items but I would guess the answer is they simply don't bother to check...

Hoping you both ultimately get the items you actually ORDERED...

Deb, I'd bet the blush will come back in stock. You might appeal to CS to let you waitlist it, NOT that you should have to!

lol! {#emotions_dlg.lol}

Respected Contributor
Posts: 2,070
Registered: ‎03-13-2010

Well I called orYany today and the chances of getting this bag are slim. The only supply of this bag was sent directly to QVC. Really ????? This is not good. I had hopes that I could order it directly from them because the do have a shop button on their sight but this is not one that they are selling direct. Q is on my short list

Deb