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Respected Contributor
Posts: 4,681
Registered: ‎03-09-2010

shipping has gotten better

[ Edited ]

after serious problems about which i have written it appears to me that a lot of the shipping issues have been addressed, as least for me.  of course i haven't gotten anything from Ontario for about 2 weeks which seemed to have the most problems.

 

i hope this is true for all customers - and for those in customer service who had to endure all the terse e-mails and the unhappy calls. it must have been very hard for them to come to work every day.

 

i'm turning the page - on to 2020.  Merr merry Happy happy to all.

Honored Contributor
Posts: 12,702
Registered: ‎08-22-2013

Re: shipping has gotten better

Not so fast, I think the packages that are shipped directly  from the vendors this time of year are delivered PDQ. I just ordered a coat last Saturday and it was delivered today, from the vendor. I ordered a lamp that was also shipped from the vendor and got that in 3 days. I'm waiting to see how long it takes for the stuff that ships from the Q's warehouse, I'll be back to let you know.

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Respected Contributor
Posts: 4,206
Registered: ‎08-08-2011

Re: shipping has gotten better

I have an item that has been in the shipping process since the 11th and is still not nearby. 

Respected Contributor
Posts: 4,681
Registered: ‎03-09-2010

Re: shipping has gotten better


@blackhole99 wrote:

Not so fast, I think the packages that are shipped directly  from the vendors this time of year are delivered PDQ. I just ordered a coat last Saturday and it was delivered today, from the vendor. I ordered a lamp that was also shipped from the vendor and got that in 3 days. I'm waiting to see how long it takes for the stuff that ships from the Q's warehouse, I'll be back to let you know.


glad you are getting some good service and hope your direct ship works out.  i had about 4 packages from Q warehouse that got out in about 2 days - and were not sent by pony express (mail innovations, surepost) so that works for me.  but as i said - nothing from Ontario which can spell trouble.

Esteemed Contributor
Posts: 5,617
Registered: ‎10-04-2015

Re: shipping has gotten better

 FrostGuard Windshield Cover 

I ordered on 12/12 (estimated arrival 12/20)

 

My order says still processing. I noticed today there is free shipping so I called CS to ask if I could get the free shipping. They said once it shows it has shipped, I need to call back and they can credit the shipping charge.

Honored Contributor
Posts: 12,702
Registered: ‎08-22-2013

Re: shipping has gotten better


@blackhole99 wrote:

Not so fast, I think the packages that are shipped directly  from the vendors this time of year are delivered PDQ. I just ordered a coat last Saturday and it was delivered today, from the vendor. I ordered a lamp that was also shipped from the vendor and got that in 3 days. I'm waiting to see how long it takes for the stuff that ships from the Q's warehouse, I'll be back to let you know.


The shipping has gotten better, I ordered three items 4 days ago and received them today. Too bad I have to return 2 of them.. I'm still waiting for one item from HSN that is supposed to arrive the 24th, I ordered that 6 days ago, we'll see.

Super Contributor
Posts: 284
Registered: ‎05-25-2019

Re: shipping has gotten better

i was pleasantly surprised that items i expected to be delivered the day before, and the day after Christmas, arrived today on the 20th. that is super fast delivery.  now i can wrap them for gift giving ahead of schedule. really made my day. thank you QVC.

Esteemed Contributor
Posts: 5,570
Registered: ‎07-20-2014

Re: shipping has gotten better

I ordered the First Aid Beauty TSV on December 13 and it was delivered on December 18.  This was a major improvement in shipping for me, the quickest I've received anything in many, many months.  

 

I really wasn't expecting such a fast delivery from QVC in December, so I was very pleasantly surprised.