Q Talk

[halfpint1]

On email---when telling me thanks for ordering the Q says Dear Renee. Is this something new--anyone else? Nothing wrong with it just curious.

[Mj12]

@halfpint1I just looked at a recent email for an order.  It does start "Dear MJ12".  Not sure if this is new or not, I usually don't read the emails.

[Sweetbay magnolia]

@halfpint1, yes, order confirmations come to me with my first name as the addressee.  Monthly order summaries, cancellation confirmations - anything that comes to me by e-mail.

In this day and age of on-line security hacks, it's certainly a good idea to make sure things are kosher.

[kittyloo]

are you questioning because they addressed you by your first name?

[loriqvc]

No, this isn't new; messages I receive from the Q always include my first name. I'm sure it's just the result of an automated computer system filling in a form field.

[GSPgirl]

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@halfpint1 wrote:

On email---when telling me thanks for ordering the Q says Dear Renee. Is this something new--anyone else? Nothing wrong with it just curious.

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HSN has been doing this for awhile.  Since they are the same company, maybe that’s why they are doing it now. 

[DJs mom]

Nothing new. QVC has been doing this for as long as I can remember. It's an automated response that inserts our first name (think of mail merge)