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New Contributor
BARO
Posts: 4
Registered: ‎03-12-2010

email address

‎11-19-2019 12:06 PM

Does anyone know if there is an email address for customer service.  I want to send them an email directly from my email, not using their coimments form.  Chatted with someone in customer service, but she couldn't give me an email.  Thanks.

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Respected Contributor
ahoymate
Posts: 3,697
Registered: ‎05-30-2010

Re: email address

‎11-19-2019 12:11 PM

QVC customer service is very limited in what "service" they can handle. See my comments in the "Customer Care" topic. The only people besides finance who can help and DID HELLP me is: qvcsocialteam@qvc.com

 

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New Contributor
BARO
Posts: 4
Registered: ‎03-12-2010

Re: email address

‎11-19-2019 12:15 PM

Thanks.  I'll give it a try.  I am very frustrated when defective merchandise is sent TWICE and the return comments section doesn't allow me to send mny feedback to give specifics about defects even though I was well below the 500 character limit.

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Respected Contributor
Diva on The Q
Posts: 2,907
Registered: ‎03-28-2016

Re: email address

‎11-19-2019 12:20 PM

@BARO: You can also scroll to the bottom of the page and click on the link  "Email Us".  

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Respected Contributor
sann
Posts: 2,170
Registered: ‎05-30-2012

Re: email address

‎11-19-2019 04:14 PM

@Diva on The Q wrote:

@BARO: You can also scroll to the bottom of the page and click on the link  "Email Us".  

I have use that on occasion and they have always responded.

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Esteemed Contributor
Boehm Collector
Posts: 7,863
Registered: ‎03-09-2010

Re: email address

‎11-20-2019 08:04 AM

@BARO  ... another vote for QVCSocialTeam@qvc.com.  They seem to be the only ones who can get things done.  

 

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