Reply
Super Contributor
Posts: 431
Registered: ‎03-09-2010

I wanted to review a product I just purchased, but I don't see a button or anything to let me start the review.  I have written many reviews before, so I don't know if the process has changed, or if I am just overlooking the button for getting started.  Thanks for any help with this problem.  

Honored Contributor
Posts: 38,221
Registered: ‎05-22-2016

There's a button on your Order Status page in your account.

Honored Contributor
Posts: 22,916
Registered: ‎03-16-2010

I also noticed on the product page in the reviews area there is "Review This Product" and below that are five blank stars.  If you click on how many stars you want to give it, it brings up the review process.  

This method only seems to work if there are already reviews on the product.  In that case, I guess you'd have to go through your Order Status page to review.

Honored Contributor
Posts: 15,173
Registered: ‎01-02-2011

I have never left a review.  Would my nic be used or is there a chance to change it there?

Honored Contributor
Posts: 38,221
Registered: ‎05-22-2016

@tansy wrote:

I have never left a review.  Would my nic be used or is there a chance to change it there?


 

 

Your avatar name @tansy  would appear in the review if you wrote one. I don't believe there's a way to change that.

Honored Contributor
Posts: 22,916
Registered: ‎03-16-2010

@tansy wrote:

I have never left a review.  Would my nic be used or is there a chance to change it there?


@tansy 

 

You can change your nickname in your account settings.

Honored Contributor
Posts: 15,173
Registered: ‎01-02-2011

 


@geezerette wrote:

@tansy wrote:

I have never left a review.  Would my nic be used or is there a chance to change it there?


@tansy 

 

You can change your nickname in your account settings.


I don't want to change my nic in the forums, @geezerette.  I would prefer a different nic for any reviews I might post.  Thanks.

Honored Contributor
Posts: 38,221
Registered: ‎05-22-2016

@tansy 

I would also like a different name when I post reviews. Gives it more anonymity. Having my forum name on any review I write is not exactly how I'd like it to be.

Honored Contributor
Posts: 14,561
Registered: ‎10-09-2012

@Kcubed wrote:

I wanted to review a product I just purchased, but I don't see a button or anything to let me start the review.  I have written many reviews before, so I don't know if the process has changed, or if I am just overlooking the button for getting started.  Thanks for any help with this problem.  


 

@Kcubed  You're right.  There appears to be a glitch with a few of the items, not most, but I have definitely come across this today.  

 

I wanted to leave a review and there is no way to do so.  The star selections are gone, and there is no "Write a Review" on the item status page either.  The review option is gone entirely for the item in any way.

 

Example: Tried writing a review for Laura Geller's set of 4 Palettes --  A673576.  Some Reviews are there, but no way to write a new one today. 

 

Mods, can you assist with alerting IT?

Honored Contributor
Posts: 38,221
Registered: ‎05-22-2016

Maybe try clearing browsing history and delete cookies. Sometimes that will help 'glitches'.