Q Talk

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Honored Contributor
KingstonsMom
Posts: 19,658
Registered: ‎03-09-2010

Where's my Additional software???

‎01-04-2012 05:15 PM

On Dec. 11, I ordered (2) of the HP Laptops that were the TSV for a total of $1,760.

Part of the offer was additional software that was to be shipped separately.

I've made 3 phone calls to CS and sent an email, where each rep told me they would "email that department" & I would get my software, but almost a month later and still no software!!!

Funny thing is, my daughter & BFF ordered the same laptop on the same day and received their software weeks ago!!!

Looks like I'll have to return $1,760 worth of QVC products to get anyone's attention!!

Which is a shame, 'cause we really love the laptops, but haven't received everything we paid for!!

Maybe I need to call Corporate and see if they can help, but it's totally ridiculous that we have to jump thru hoops like this, just to get what we've already paid for almost a month ago!!

Thanks for letting me rant....I'm just so disgusted by all this hassle!

You never know how strong you are until being strong is the only choice you have.
Report Inappropriate Content
Message 1 of 1 (99 Views)
Labels:
Reply
0 Hearts