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Frequent Contributor
Posts: 94
Registered: ‎11-23-2015

For the second time in a few weeks, I've received someone else's order.  I opened my package today, beliving it was the shoes I had ordered, and intending to wear them right away, only to discover I had received someone else's shoes. 

 

The first time this happened a few weeks ago, I laughed about it.  This time, not so much. 

QVC Customer Care
Posts: 1,682
Registered: ‎06-14-2015

@auburn I am sorry this has happened again. I will definitley pass along your feedback.     Susan Q-Social

Valued Contributor
Posts: 507
Registered: ‎03-12-2010

Wow not funny.   Sounds like someone at QVC is not paying attention where to ship the orders.   Hope you get your shoes.

Occasional Contributor
Posts: 19
Registered: ‎03-24-2010

Same thing happened to me a few weeks back. I ordered a pair of Logo shoes and received someone's IM shoes with their packing slip. I called CS and they shipped a new pair of shoes to me. I sent the other shoes back that I didn't order.    

Valued Contributor
Posts: 665
Registered: ‎06-05-2010

Just checked my order to make sure my Alegria TSV was inside and I, too, received someone else's order.  Darn it!  Now I am off to return it....so frustrating.  

Valued Contributor
Posts: 665
Registered: ‎06-05-2010

Now I just received an email telling me my return is on it's way to QVC and I haven't returned anything yet.  So confusing.

Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

Wow, it sounds like things are really going haywire at QVC lately!

 

Between the site problems and now this?

 

How disappointing to wait for a wanted item, only to receive someone else's order!

 

 

You never know how strong you are until being strong is the only choice you have.
Trusted Contributor
Posts: 1,982
Registered: ‎11-05-2013

Thats aweful.

No idea what they are doing there !

The money I spend is unbelievable.  But rethinking each purchase now.

3 weeks to credit a return.  Just ridiculous in my opinion.

 

Honored Contributor
Posts: 10,158
Registered: ‎03-10-2010

I wonder if someone got my Algenist primer.  It was shipped out on Feb3rd and still nothing.  I did contact CS and they are going to credit me for it.  I have the Tarte concealer out in limbo now.  What is going on??

Honored Contributor
Posts: 38,064
Registered: ‎06-11-2011

All are just more good arguments to shop locally instead.