What exactly does “waitlist” mean?

Natureluvr · ‎06-14-2018

I have a couple of clothing items on waitlist and I see it popping back up online occasionally and then it will disappear. Then I see it in a few sizes again then it disappears- only showing as waitlist only. Is qvc expecting to fulfill this with returns or expecting the vendor to make more? Why do only some sizes and colors pop up on waitlist if the item completely sold out? Do you usually get a waitlisted item or no? Thanks

SurferWife · ‎12-12-2010

@Natureluvr

I've asked this question before of the QVC social team & they responded "Items are placed on Waitlist when we are expecting stock within 45 days. If that stock becomes unavailable the order will be canceled."

I took that as they are expecting more new stock within 45 days, not returns.

Time is just a drop in the bucket compared to eternity. It isn’t how long you live that matters; it is how well you are prepared to die. ~~Colonel Robert B. Thieme, Jr.

kaydee50 · ‎02-07-2011

I rarely do waitlist but I thought they were waiting for returns and not necessarily new stock. I guess it depends on the item.

loriqvc · ‎11-06-2011

A waitlist order should always be for new inventory; returns typically go in the "as is" category, where they'll have a different item number. However, I believe someone once posted here that a moderator confirmed if an item is returned unopened, it can be considered new inventory and therefore could be made available to fulfill waitlist orders. (And I think that makes sense, since if it hasn't been touched, it is still new.)

ETA: This is from the customer service FAQs:

What does it mean if an item is only available through Waitlist?

The Waitlist option is offered when an item is sold out, and there is a reasonable expectation that the item will return to stock within 45 days. Although placing an order on our Waitlist is not a guarantee that stock will be received, it is a good way of reserving an item if it does come into stock. If we are unable to fulfill your order, you will be notified within 45 days.