Q Talk

[dodies]

I have been confused and puzzled that lately when I try to read reviews on different products, and click on "Reviews" at the top of the pages, the whole page jumps to the bottom, where the reviews used to be, but there are none....?  If I click on the stars a little box comes up that says" read reviews", click on that and none of them come up either----- anyone else have this happen?  Can't understand how I can be messing up something that used to be so easy! Anyone else seeing this? 😳

[Just Bling]

@dodies 

Hi....you need to click on the number and that will bring the reviews up for you to read.

lets say a patricia nash has 43 reviews, click on the "43"

hope that helps

[Kachina624]

@dodies    Several people have reported being unable to access the reviews recently.  So far, they've all been Safari users.  There's a known glitch between it and the Q website that can't be fixed.  Try downloading and using a different browser temporarily.  You can go back to Safari. 

[dodies]

Thanks @Just Bling but clicking the number, or the stars, does not work. @Kachina624 , I think you are correct and I will try that. I seem to remember there being a similar problem awhile back with the garment measure,ent page and Safari; had forgotten about that.....

[froggy]

I use Brave browser with no problems......

[on the bay]

I don't use safari and it has been happening to me too.

I just keep trying to click on the reviews and eventually they come up.

The same thing happens trying to sign in-just have to keep clicking.

The tech dept doesn't seem

to work very well here.  

[50Mickey]

@Kachina624   I use a MacBook and Safari and I have no problem reading reviews or signing in. I have noticed that if you go to a product and the video comes up the reviews will not. I have to click on the picture of the item under the video then go to reviews and they come up.  But I have not had a problem with Safari and seeing the reviews.

[Carolina925]

Mine does that, as well; I don't use Safari 

[Jk9]

I have that problem and I use safari on my iPad.  Haven't tried on my MacBook.  Can see reviews on my Dell.  

[Kachina624]

@Jk9   The problem seems to be mostly with iPad users.  I use a Samsung tablet with Chrome for Android and have never been unable to see anything on the QVC website.