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03-02-2011 07:45 PM
I realize once again why QVC is getting less and less of my business. I placed an order for a Steel by Design watch - J151849. I received J22804, in gold! The box clearly was marked with this item number as well! So my invoice said one item, but another item was shipped instead. I wish I could say this was the first time this has happened, but unfortunately 2 other items within the past 6 months were incorrect too (both incorrect color and size).
I contacted CS and all I got was to leave a message for a supervisor to call me back. Unacceptable.
I placed 2 orders yesterday - what are the odds they're going to be right???
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