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Esteemed Contributor
Posts: 5,374
Registered: ‎03-10-2010

What Happened To Q's Customer Service????

Last week, I ordered a pair of Born sandals. Today a package arrived that was to be the shoes and upon opening, I had received a Tignanello metallic handbag.

Customer service told me to put the return label on the box and take it to the post office. So, for their mistake, I am to take my time and use gas to do this??????? Geez. I don't think so.

I was also informed that I could not have my shoes shipped out until this package was received and credited. The entired process would take about 2 weeks.

I cancelled the shoe order and told them they would have to issue a call tag where there would be a record of the pickup so I would be sure to receive my credit.

It will be a very long time before I order anything again.

"My desire to be well informed is currently at odds with my desire to remain sane."