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Valued Contributor
Posts: 969
Registered: ‎09-10-2010

Now getting emails from Q that my returns are on their way !  Returned two items got emails for each return.

This is new to me.  Anyone else get notification about their returns?

 

Next step will be to see if return refunds are processed faster ????

Honored Contributor
Posts: 9,331
Registered: ‎02-07-2011

I don't know if the refunds are processed faster but I've gotten notice that my return is on the way and when my refund has been processed.  Of course, it is necessary to use QVC's return label to be notified which I don't always use.

 

 

Trusted Contributor
Posts: 1,651
Registered: ‎03-26-2010

I always get an email notification that my return is on its way.  I also get an email notification when my return is processed, usually 7-10 days.  I ALWAYS use the QVC return label.  It is much faster since my post office is ridiculously ineffiecient. 20-30 minute lines are usual at any time of day.

Respected Contributor
Posts: 3,164
Registered: ‎09-25-2016

@shoptheQ wrote:

Now getting emails from Q that my returns are on their way !  Returned two items got emails for each return.

This is new to me.  Anyone else get notification about their returns?

 

Next step will be to see if return refunds are processed faster ????


@shoptheQ Yes, I’ve always gotten these emails.

Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

I get them from my post office and always have.

Valued Contributor
Posts: 969
Registered: ‎09-10-2010

All your replies are interesting. I will say I don't return much (my shopping on Q is way down).  In the past month I returned 3 items. Eearliest return (before Jan) I did not get an email; the last two I did for the first time.

 

It is curious.

New Contributor
Posts: 4
Registered: ‎11-21-2010

I get the notice too, I believe it is the post office when it is scanned before being returned, because I got one the same day I returned something