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Valued Contributor
Posts: 747
Registered: ‎06-03-2012

I have been on waitlist since mid-July for the set of 3 Harry Slatkin Holiday Candles. Why am I still waiting when they were on air today and are in stock and available? 

Honored Contributor
Posts: 16,667
Registered: ‎03-09-2010

Harry said that they will not ship until a certain date in September (don't remember exactly when) to avoid candles melting during shipping due to the summer heat.

Valued Contributor
Posts: 996
Registered: ‎03-16-2010

Order today and cancel your waitlist.

Honored Contributor
Posts: 16,702
Registered: ‎05-18-2017
Call Customer Service.
Respected Contributor
Posts: 3,588
Registered: ‎03-09-2010

If July orders can’t be shipped until September, shouldn’t they be Advanced Orders?

Anonymous
Posts: 0

Hi @Ifeelwicked, I am so sorry for your disappointment. If there is anything we can help you with please email us at QVCSocialTeam@qvc.com

Valued Contributor
Posts: 747
Registered: ‎06-03-2012

@haddon9 wrote:

Harry said that they will not ship until a certain date in September (don't remember exactly when) to avoid candles melting during shipping due to the summer heat.


I ordered the candles without watching the presentation. Your sharing of what Harry said makes perfect sense since we have had 95 to over 100 degree days here in California nearly the entire summer. Thank you for enlightening me. 😊