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Valued Contributor
shoptheQ
Posts: 969
Registered: ‎09-10-2010

WHAT DO YOU THINK?

‎07-22-2023 01:41 PM

Received  D&C bleach denim palm linen shorts & loved them. Ordered another pair in the coral palm print. Just rec'd - the package is labled coral palm print but the item is the bleach denim palm print. Sending them back - with request to refund shipping & return shipping costs plus cost of shorts since they sent wrong item. Anyone else have this happen & did they refund the shipping costs?

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Trusted Contributor
Alsace Gal
Posts: 1,642
Registered: ‎11-25-2014

Re: WHAT DO YOU THINK?

‎07-22-2023 01:52 PM

@shoptheQ 

Not for the item you ordered, but yes for a couple of my orders I received refunds for items and shipping, also return shipping.

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Kachina624
Posts: 74,034
Registered: ‎03-10-2010

Re: WHAT DO YOU THINK?

‎07-22-2023 01:57 PM

@shoptheQ.  Anyone who has shopped much online anywhere has received the result of mistakes having been made.  It's not unusual.  Orders are filled by humans and they make a few errors. 

 

In such cases, QVC refunds all costs including all s&h both ways. Check your refund when you get it and if it's not correct, contact cs. 

New Mexico☀️Land Of Enchantment
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