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Respected Contributor
Posts: 2,418
Registered: ‎03-31-2010

I was not home yesterday to receive 3 QVC packages - all clothing.  Usually, the packages are left at my front door.  Instead, I received an email from UPS that since I was not home to sign for the packages, they were being re-routed to a Customer Access Point in my neighborhood for pick-up.  I would be further notified by email where and when these QVC packages would be available.  Well, this morning, 3 emails came in from UPS notifying me to go to a Boost Mobile Repair Store - not far from me - to pick up my packages.  Apparently, UPS is trying to curtail packages from being stolen during the holiday season.  I have a UPS store in my neighborhood in Westchester County.  So I am a little surprised that UPS is using a BOOST MOBILE store for pick-up!  Has anyone else here on these boards experienced this!

Honored Contributor
Posts: 21,109
Registered: ‎07-26-2014

Re: UPS Customer Access Points!

NOPE! 

 

 

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Esteemed Contributor
Posts: 5,102
Registered: ‎03-10-2010

Re: UPS Customer Access Points!

I hope that doesn't happen here...I really don't want to fetch my product at some local store front..especially since that is what the shopping channels use to sell...that your merchandise comes to your door you don't have to go out and fight the crowds of traffic and people....

Honored Contributor
Posts: 36,947
Registered: ‎03-10-2010

Re: UPS Customer Access Points!

I wish they would do that with all my packages.  I have never had anthing stolen and we live in a very safe neighborhood, but I would like to just pick them up once a week somewhere.  That would be great.  I don't like stuff sitting on my porch NOT because of theft, but because people know we are not home if we stay out late, have to be somewhere out of town on short noctice and the neighbors are all gone too, etc. etc.  

Respected Contributor
Posts: 2,418
Registered: ‎03-31-2010

Re: UPS Customer Access Points!

Well, I guess UPS feels that in the past around Christmas, there has been a lot of theft.  I know my local news has featured stories on packages being stolen from porches, etc.  So, I guess this is what I will have to deal with now if I am not home.  A bit of an inconvenience, but, hopefully, the packages are intact and I can get them quickly - maybe a photo ID will be required!

Trusted Contributor
Posts: 1,892
Registered: ‎02-19-2012

Re: UPS Customer Access Points!

This is not new.  They have been doing this in soe areas for a while.

 

It helps prevent thefts, lost packages, and claims that left packages were never delivered.

 

There is no reason to get bent out pf shape about it.

Honored Contributor
Posts: 16,592
Registered: ‎03-09-2010

Re: UPS Customer Access Points!

Although I haven't yet had any problems, I like the idea that packages are not left for thieves.

 

I do hope that the sites chosen for pick-up have easy parking. I know the nearest UPS near me would be a terrible choice -  rarely a space near that store.

 

An unrelated UPS shipping story.  A friend got a great deal on a few pieces of Pfalzgraff and wanted to send them to her daughter.  UPS wanted $191 to pack and ship them.  She could "save" $50 if she packed them herself.  So far she's done neither.

Honored Contributor
Posts: 78,297
Registered: ‎03-10-2010

Re: UPS Customer Access Points!

I got several packages yesterday.  Business as usual; no strange pickup points.  I'd be POed if they did that since I'm always at home when they come.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 16,203
Registered: ‎03-11-2010

Re: UPS Customer Access Points!

[ Edited ]

Has not happened to me but have read about it on these forums before so it has happened to others.

UPS better not do that with my packages because I won't go pick them up. I paid to have them delivered to me not some place else. I would call UPS & tell them to bring them back by. It's not like they are not in the neighborhood almost daily.

I won't be home tomorrow so UPS better leave my packages on my porch as usual.

Honored Contributor
Posts: 21,109
Registered: ‎07-26-2014

Re: UPS Customer Access Points!

@Sooner

 

"we live in a very safe neighborhood,"

Package theives do not live in the same neighborhood as their victims.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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