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Respected Contributor
Posts: 2,735
Registered: ‎10-29-2016

I put a set of bracelets in my cart and went back to pick another bracelet and added that to my cart all in a matter of maybe 2 minutes.  When I went to check out, the set was removed and gone.  OK.  So maybe i put it in my cart and my mind is playing tricks on me.  So I search for the bracetet set again and it's nowhere to be found.  Kept trying to find it for 30 minutes and finally, there it is.  I added it to my cart but guess what, it's on waitlist.  So they ask "on waitlist, do you want it when available?"  I choose "yes" ... sorry, this is sold out.  Now I'm really really aggravated.  So I try one more time, now it's sold out.  What is the story??????

 

In my cart then removed within seconds

Nnot to be found

Found but on waitlist

Sold out???? 

 

Make up your mind.

Super Contributor
Posts: 403
Registered: ‎02-20-2011

your story is funny but I can totally understand why u are annoyed--I would be too--think of all the $$ u saved!

Regular Contributor
Posts: 205
Registered: ‎04-21-2010

I have never had this happen.  Were they super popular or something?  I guess I could understand them being "gone" from your cart if they were selling like hotcakes.  I guess to inquire would be fruitless.  I'm sure sorry this happened to you.  Hope you aren't on "waitlist" long!

Esteemed Contributor
Posts: 7,675
Registered: ‎03-28-2015

I've had this happen to me.....the only way to prevent that is buy it and then continue to shop....

Honored Contributor
Posts: 79,467
Registered: ‎03-10-2010

I've never had an item removed from my QVC cart unless I waited over an hour to get back to it.  HSN and Evine both grab things from your cart if the item is selling out.  Perhaps your timing was off and it sold out right before you put it in your cart and the system just "caught" it? 

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 38,064
Registered: ‎06-11-2011

@makena wrote:

I put a set of bracelets in my cart and went back to pick another bracelet and added that to my cart all in a matter of maybe 2 minutes.  When I went to check out, the set was removed and gone.  OK.  So maybe i put it in my cart and my mind is playing tricks on me.  So I search for the bracetet set again and it's nowhere to be found.  Kept trying to find it for 30 minutes and finally, there it is.  I added it to my cart but guess what, it's on waitlist.  So they ask "on waitlist, do you want it when available?"  I choose "yes" ... sorry, this is sold out.  Now I'm really really aggravated.  So I try one more time, now it's sold out.  What is the story??????

 

In my cart then removed within seconds

Nnot to be found

Found but on waitlist

Sold out???? 

 

Make up your mind.


@makena What happened was it took a while for the system to catch up with what was happening in real time.  

Respected Contributor
Posts: 2,735
Registered: ‎10-29-2016

@Pearlee Wow.  That's all I have to say.

Super Contributor
Posts: 400
Registered: ‎07-14-2016
next time just buy what you want express and then cancel your order if you change your mind later. my oh my did anyone attempt to shop yesterday! Wow for a minute I thought the merchandise was awesome or something I hadn't seen before I was so irritated I just donated and wondered why such limited quantities