Q Talk

[CherryHugs]

Has this always been  how it is:

I wanted to do a review and was told this when I could not!!!

I ordered on the phone and never order as guest. NOT right in my opinion. What difference does it make by phone or site??? I still bought and buy.

I am sorry to say when orders are placed on the phone or as a guest they cannot be reviewed. Only items purchased through a Standard HSN Account on hsn.com can be reviewed.

[kittyloo]

was this HSN or Q?

[Alison Wonderland]

I don't know. HSN operates as a completely different company and I've never placed an order from them over the phone, only online.

[KingstonsMom]

From what I've read for several years, HSN doesn't allow reviews until you've had the order for a couple of weeks.

I don't shop there, so I cannot confirm.

[2blonde]

@CherryHugs   Did you log in to your HSN account before you tried to leave the review?

[Grouchomarx]

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@KingstonsMom wrote:

From what I've read for several years, HSN doesn't allow reviews until you've had the order for a couple of weeks.

I don't shop there, so I cannot confirm.

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You are correct.  I've received that response a few times when trying to review.

[Kachina624]

You must have had the item 5 days before you can review it.  By the, I've forgotten all about it.  That undoubtedly is why the OP was not allowed to review it.

[tototwo]

I always place orders with HSN by phone - why? you ask.  A very long story.  Anyway, I've never been able to leave a review on the HSN website because of this.  In a way, I believe this is a good idea because HSN can guarantee that customers have actually received the products being reviewed.   I own several HSN products that I use and love, but I can't leave a review on any of them.  

QVC allows anyone, whether they have ordered the product or not, to review an item.