I would never order anything else from ShopHQ! I ordered 2 rings from them early in December and they were junk. Returned them on Dec. 17th. They use Happy Returns now, so I had to just drop the items off at a UPS store.
Even though both items came to me in one package and were listed on one invoice, they had to be returned in separate packages. So, I got charged $9.99 for each return.
On one of the rings, I received a credit for the second value pay and not the first. On the other ring, I have gotten no credit.
So, I called customer service, and they tell me they only received one package. They opened a case, but, did not ask me for a copy of my receipt from UPS.
They definitely have problems!
Dogs are God's most perfect creatures. Angels here on earth to teach us to be better humans.