Q Talk

[DrumPounder]

@Gorgf Yes, that was a scam, not from QVC. And the Post Office would not have your email address. Good on you for being alert!

[Gorgf]

• @DrumPounder  Thank you. It was a Text number. I gave my text to Q regarding delivery notifications to be informed via Text. I unsubscribed right away. I also thought SCAM!

[kittycatmeow]

I ordered my Wen gallon on June 3rd, still waiting for it on June 15th.  Supposedly shipped, but no updates.

[Venezia]

Well - I got the My Grandma's coffee cake that I ordered.  It was scheduled for delivery by UPS on Saturday, which they don't do here.

No need to worry!  It was marked "Food - Perishable" and what do they do?  Go right past my house and drop it off at the local post office!

I didn't want it sitting there overnight, so I drove over and picked it up myself.  The postmistress said that they drive up in their big trucks and dump loads of boxes off at the (very small, rural) post office.

She said "They have these big trucks and we only have small vans.  And they drop these huge boxes for us to deliver.  Stacks of them."  I told her it's the retailer's way of "saving money".

My coffee cake is delicious though and arrived in good condition.

Not so for the set of Blue Jean Chef knives I ordered - still in transit from California.  Got an email that because of "conditions" they would be delayed.  EDD of the 22nd.  No idea what the conditions are.

Also, HSN item not expected until the 18th.  Possibly!

[NYCLatinaMe]

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@Marciirene wrote:
Has anyone been having problems with shipping lately? I had 2 items returned before I could even see them! I went to the post office and things seemto be taking longer to get to me all of a sudden...even with UPS?

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@Marciirene   I had that happen to me once.  I am very patient with my qvc orders, even though I still remember when they would arrive like clockwork, 4 days after I placed my order.  Now I get some things 1 or 2 days later, others take weeks.  My suspicion when that happen with the return of items I never received is that they sent them to someone else, and they made that poor person return them.  I know I have received packages with labels addressed to me, but the receipt and contents are for someone else.  QVC always asks its customers to return these packages, which I think is wrong, we do not work for them.  If they "broke" it (so to speak), they should fix it, not the customer.

Other times, I think the package/item was lost or damaged.  This happens with Amazon, they are more transparent.

[Gorgf]

I had a strange shipping issue. I was supposed to receive a Berni Whiskey Barrel Fountain  shipped May 28 over  two weeks ago. The tracking popped up EXCEPTION which I thought strange.

I called CS and was told it was likely lost or damaged and she Reshipped  my order. I mentioned such a short summer as I have a frost MidSeptember. She kindly sent it expedited which I thought was nice. That was  on UPS not Q. I asked if by chance it came and is a large bulky item would I have haul it and she said to call and UPS will pick up. Good CS this time.😊

[hkrgrl]

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@Venezia wrote:

Well - I got the My Grandma's coffee cake that I ordered.  It was scheduled for delivery by UPS on Saturday, which they don't do here.

No need to worry!  It was marked "Food - Perishable" and what do they do?  Go right past my house and drop it off at the local post office!

I didn't want it sitting there overnight, so I drove over and picked it up myself.  The postmistress said that they drive up in their big trucks and dump loads of boxes off at the (very small, rural) post office.

She said "They have these big trucks and we only have small vans.  And they drop these huge boxes for us to deliver.  Stacks of them."  I told her it's the retailer's way of "saving money".

My coffee cake is delicious though and arrived in good condition.

Not so for the set of Blue Jean Chef knives I ordered - still in transit from California.  Got an email that because of "conditions" they would be delayed.  EDD of the 22nd.  No idea what the conditions are.

Also, HSN item not expected until the 18th.  Possibly!

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Southern CA is experiencing 14,000 acre wildfire right now.  so that could easily be the cause.  

but then again, maybe not?????

lots of enviromental factors affecting everything..

[pmad]

Shipping is unreliable and boxes arrive without a return label. Quality Value and NOT Convenient. Probably why Qurate stock, their parent company, has a chart with a downward sloping chart. Amazon is a much better way