Q Talk

[RespectLife]

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@Shanus wrote:

@loriqvc .....Q also recommends using their label for returns...$6.95 or $7.95 to insure faster credit. I can usually mail something back for less than 1/2 that amount.

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Gosh @Shanus   I don't know how!  Mail and UPS rates have sky rocketed.

Just last week I returned a pair of Vionics that had a return label fee of $6.95.

I thought I could do better.  I took them out of the outside shipping box and returned them in their own box but in a QVC bag to save weight.  $8.95 I paid!  I could have send them back $2 cheaper WITH the outside shipping box!

I don't return much but that is the 3rd time I have paid more on my own than what the label would have cost me.

Usually if I pay myself, it gets back much faster than waiting for the 3rd party shipper to pick up the returns.

However, those Vionic sandals sat at Q returns for 2 more weeks before I got my credit.

[Marp]

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@GinaV24 wrote:

I would like them to give me the option to have my packages shipped thru UPS without going thru the US mail system as the last step. In the past 3 months, I have had 3 packages simply not show up for delivery. I can track them to the post office, sometimes they then wander around from post office to post office even thru various states even when at one point they were IN my local area for delivery.

I've complained to both the post office about the problems but they can't track the packages because they start out as UPS numbers so essentially the consumer is stuck. I've also called CS at QVC and stated my problem.

I would be willing to pay additional shipping if I would actually receive my packages!

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@GinaV24,  that is not true.  I signed up for the UPS MyChoice program (free) and when I have a SurePost package coming I can get the USPS tracking number from the UPS website.

Even without being a MyChoice member the USPS tracking number may show up when you track your package through UPS.  I'm automatically signed into MyChoice so I can't verify if the USPS number is available to everyone.

[NickNack]

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@Marp wrote:

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@GinaV24 wrote:

I would like them to give me the option to have my packages shipped thru UPS without going thru the US mail system as the last step. In the past 3 months, I have had 3 packages simply not show up for delivery. I can track them to the post office, sometimes they then wander around from post office to post office even thru various states even when at one point they were IN my local area for delivery.

I've complained to both the post office about the problems but they can't track the packages because they start out as UPS numbers so essentially the consumer is stuck. I've also called CS at QVC and stated my problem.

I would be willing to pay additional shipping if I would actually receive my packages!

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@GinaV24,  that is not true.  I signed up for the UPS MyChoice program (free) and when I have a SurePost package coming I can get the USPS tracking number from the UPS website.

Even without being a MyChoice member the USPS tracking number may show up when you track your package through UPS.  I'm automatically signed into MyChoice so I can't verify if the USPS number is available to everyone.

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@GinaV24   When you click on the UPS tracking if it's a SurePost packing, the USPS tracking # is on the right hand side when you get to the UPS website.  I'm surprised USPS doesn't know that.  It's easy to track.