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Honored Contributor
Posts: 8,153
Registered: ‎06-09-2010

@Bhvbum wrote:

I'm so glad you brought this up, I'm beginning to panic. I haven't returned but just a few items in the past 25 years. But in the last six months there have been a few.  QVC has always been very good to advise when USPS/UPS scans the return barcode,  with a update they received it. I've got about a half a dozen items stretching back to May I have no idea their status.

 

 I called last week to talk to CS and decided to give it a little more time. I have nothing to prove that I returned these items other than I completed the packing slip, put their label on the original packaging, and took it to USPS or UPS. 

Doesn't QVC do a monthly recap of purchases and returns?


@Bhvbum @@@@@ I aways get a receipt for my packages or take a picture on my phone of the label. If you have informed delivery, you can add the tracking numbers to your account and follow them.

 

Also, I email QVCsocialteam@qvc.com and cc: qvceasyreturns@qvc.com. with all the information, i.e. tracking number, order number, item , reason for return and how I want my refund . Within a couple of days, I am refunded for my item. You just need to be your own advocate. Hope this helps. Sorry about all the @ couldn't delete.