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Occasional Contributor
Posts: 16
Registered: ‎12-01-2016

How do you qualify?   I have a Q card and it offers me the special financing, but when I click on it I get a message that it's not available to me.  

QVC Customer Care
Posts: 1,514
Registered: ‎10-12-2015

@Mysfgiants wrote:

How do you qualify?   I have a Q card and it offers me the special financing, but when I click on it I get a message that it's not available to me.  


Hi @Mysfgiants

 

I am sorry if you are having difficulty using the special financing with your QCard.  If there is an item currently being offered on the special financing and you would like us to assist you with an order, please send us an email at QVCSocialTeam@qvc.com.

 

Barb 

Customer Care

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

I wanted to give that a try a couple months ago, but got the same message.  I went easy pay with my visa card instead.

Honored Contributor
Posts: 9,305
Registered: ‎06-08-2016

When you find out, come back and let us know how that works.

I read about it once online but don't recall the details.

 

@Mysfgiants

Frequent Contributor
Posts: 101
Registered: ‎07-22-2010

I have a Q Card and used it to purchase the diamond stud earrings with the special financing. I bought the 1/2 carat and calculated that 9 months pay would be around $47.70 per month. Today I went to the Qcard site and I see a charge for the whole amount on 4/4/18. 

I spoke to a customer service representative and she mentioned the bank would bill me, hopefully in the installments for the 9 months as my special financing purchase was approved and says so in the order detail.

First time using this option so hopefully is like buying a TV from BestBuy with no interest for 12 months.

Hope I  like the earriings. Smiley Happy

 

Valued Contributor
Posts: 514
Registered: ‎08-18-2015

IIRC, you have to go thru a customer svc rep to use special financing ...

Trusted Contributor
Posts: 1,519
Registered: ‎08-13-2011

@Mysfgiants wrote:

How do you qualify?   I have a Q card and it offers me the special financing, but when I click on it I get a message that it's not available to me.

 

 

Consider that a blessing.  The Q hopes you'll sign up for it, and they also hope you'll be late with payments, so they can charge you their excessive interest.

Contributor
Posts: 63
Registered: ‎04-18-2010

I had purchased a camera on "special financing". I just assumed they would apply part of my monthly payments to the special financing.  Good thing I happened to notice that the balance on the camera was the same after several months. 

 

You do have to call customer service which I think is the bank phone number and tell them how much of your monthly payment you want allocated to the "special finance" item.  I now call a week before I make my monthly payment and tell them how much to allocate.  Glad I noticed this or I would also be charged interest.

Esteemed Contributor
Posts: 6,007
Registered: ‎03-10-2010

@Mysfgiants


@Mysfgiants wrote:

How do you qualify?   I have a Q card and it offers me the special financing, but when I click on it I get a message that it's not available to me.  


 

Be careful.  I did it with a computer and if you have other QVC charges, you need to call and  tell them to takemake the payment toward you special finance charge not your other QVC purchases.   I ended up returning the computer because #1 is was a mess and #2, it was a hassle with the special finance.  I made two payments and had to call each time.  The Q doesn't do it like other places.  No more special finances for me.  In fact very little, nex to nil QVC buying.

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