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01-02-2021 02:48 PM
Need to return an item. This is one of the boxes where they put all the labels, 1 of 3, 2 of 3, 3 of 3 stuck to the outside. Well, as so many issues with QVC labels and invoices, this one is goofed up. It is missing 3 of 3, the return label.
I know I can get a return label but shouldn't have to go through hoops to send something back.
01-02-2021 02:50 PM
There have been so many complaints about these labels that perhaps they will discontinue them. There was a flurry of shipping this fall with no labels, perhaps they were trying to discourage returns. I simply asked for a return label and held my item until it showed up.
01-02-2021 03:07 PM
You can print a return label online - just go to your order status to view order and print return label.
01-03-2021 10:43 AM
Many customers, including me, do not haave access to, nor own, printers.
I have been fortunate that I seldom need to return purchases from any company and that I have not had any need to return any purchases to QVC, but if the one sent with my item was defective, or altogether missing, then I would request that QVC send one to me by regular mail.
Best,
aroc3435
Washington, DC
01-03-2021 06:21 PM
@aroc3435 wrote:
Many customers, including me, do not haave access to, nor own, printers.
I have been fortunate that I seldom need to return purchases from any company and that I have not had any need to return any purchases to QVC, but if the one sent with my item was defective, or altogether missing, then I would request that QVC send one to me by regular mail.
Best,
aroc3435
Washington, DC
Yep, Ive done that before, called QVC and they sent me a return label....
01-03-2021 06:29 PM
you can also hand write a return label and tape it to your box or bag to return it on your own via the carrier of your choice.
01-04-2021 03:18 PM
@sunshine45 but without the label, it doesn't have all of the order information available and QVC has enough trouble getting returns processed correctly so I guess I will have to call them.
It's a pain in the neck to have to do one more step in this process.
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