Q Talk

[MM13]

Does anyone else have an issue with the app not being able to show specific garment measurements? When I click on the link for it, a window pops up, with nothing in it.

I can view it fine on my PC, but just not on the app.

[Kachina624]

@MM13.  Are you using Safari?  There is a problem with the link between QVC and Safari which QVC can't fix.  Try using qvc.com instead of t h e app and also downloading a different browser. 

[Desertdi]

"Sizing" seems to be a challenge with EVERYONE who sells clothing.

[MM13]

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@Kachina624 wrote:

@MM13.  Are you using Safari?  There is a problem with the link between QVC and Safari which QVC can't fix.  Try using qvc.com instead of t h e app and also downloading a different browser. 

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No, I'm on an Android. Thanks.

[Kachina624]

@MM13.  I use an Android device and have never had a problem viewing anything but never use the Q app.

[Puppy Lips]

Well I DO have that problem too.  Sometimes the measurements show up and sometimes they don't.  I have an I phone.  I don't know why this is happening, but it is annoying.  At least it is not just me.

[just wonder]

Yes I am having that very same problem and it is so annoying.  Not using Safari.  Just started happening what probably a week, week and a half two weeks ago?  Sizing never works any longer on my phone in their app but always here on my desktop.  But I don't sit at my desktop when watching tv.  QVC - please fix!

[loriqvc]

@MM13 - This is one of the reasons I never do any "real" browsing on the app; if I need to view anything that requires a pop-up window, such as size charts or nutrition info for food, the app is abysmal. (I also use the Android version.) If I'm really interested in an item I find on the app, I now just close it and open a browser window on my device to do some actual shopping. I hope you figure things out for your situation...