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Honored Contributor
Posts: 8,551
Registered: ‎05-09-2010

I just got a QVC survey request emailed to me regarding how happy or unhappy I was regarding the return process on a pair of Denim and Co. capri pants that I returned.  I figured I would take the time to do the survey.  I started and answered all the questions that were appropriate to the topic.

 

Then they asked my age and M or F, which okay.  But then they asked if I had any children under 18 living at home.  Then they asked if I had any grandchildren between certain ages.  I answered both of those.  Then they asked about what outlets I watch TV on - satellite, cable, etc.  You can not move onto the next question unless you answer the one in front of you.  I stopped doing the survey.

 

I don't think this survey was about my return at all.  They were fishing for other information, which I will not provide.

 

I remember awhile back, likely a few years, I did another QVC survey.  It started out innocent enough.  It was clear by the end that the point of the survey was to get me to get a QVC credit card, or to at least consider it.

 

I just feel like these surveys are rather deceptive, so I am not going to participate.  I don't think what I did today will count as I did not finish it.  I can only imagine what questions were to follow.

Always remember that you are absolutely unique. Just like everyone else. Margaret Mead
Honored Contributor
Posts: 42,275
Registered: ‎05-22-2016

I got a Qvc survey the other day in my email also. But I don't know what it was about b/c that email contained a link for me to click to get to the survey and I never click any links sent to me in my emails. Had they mailed it to me maybe I would have responded.

Respected Contributor
Posts: 2,513
Registered: ‎08-19-2011

@Puppy Lips I think a lot of surveys either do this - fish for personal information - or are designed to elicit only positive responses.  Like you, I have started many a survey and then left off mid-way.

Regular Contributor
Posts: 241
Registered: ‎05-08-2022

QVC sent me a survey recently and I began to answer it and was unwilling to fork over the amount of personal information they were asking for.

 

I also believe that these surveys are handled by third party vendors and I am not comfortable with my information being in the hands of yet another unknown company. This seems to be the way that all surveys and requests for review of services and products are handled, so I refuse to respond to any of them.

 

 

Honored Contributor
Posts: 8,551
Registered: ‎05-09-2010
When the survey asked about children under 18 living at home, was when I soured on the whole thing. What does that have to do with how happy I was with how QVC handled my return? If they wanted to know if I would stream QVC or watch on Tic Tock, which I think is where it was headed, just ask, and you will get a big fat “NO.”
Always remember that you are absolutely unique. Just like everyone else. Margaret Mead
Trusted Contributor
Posts: 1,147
Registered: ‎07-26-2019

I don't mind surveys if they are short and on point, but like as the OP says when they veer off topic...I exit. I recently had one from my electric provider, Florida Power & Light (FPL). It was supposed to evaluate a new marketing strategy. It was way too long and repetitious. They also don't need to ask things such as gender, race, age, etc. 

Honored Contributor
Posts: 26,815
Registered: ‎03-16-2010

@SilleeMee wrote:

I got a Qvc survey the other day in my email also. But I don't know what it was about b/c that email contained a link for me to click to get to the survey and I never click any links sent to me in my emails. Had they mailed it to me maybe I would have responded.


I totally agree.

 

I'd like to fill out a survey for QVC, but I don't click on any links from an unsolicited email.  I hate when businesses do that.  If they could put a link to the survey on their website and just send a code via email, I'd be ok with that.  But just clicking?  No way.