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Super Contributor
Posts: 290
Registered: ‎08-19-2019

@Cats3000 wrote:

@Susan345 Worried about how to dispose of the packaging?  Really?  You've got too much time on your hands.

 

We have a Town dump.  We dispose of all kinds of stuff there.  You can do the same with garbage service.


Thank you for understanding that it is difficult for a disabled person to do easy things.

Esteemed Contributor
Posts: 7,318
Registered: ‎11-06-2011

@RespectLife - I'm sorry you had a bad experience with Amazon. I've received three refunds for damaged food since the start of the year, most recently via the simplified chatbot process I mentioned where I didn't even have to wait for an agent to join the conversation to approve the refund (which was what had happened in the instance before that one). I think there are sometimes so many restrictions in processes that agents truly don't have the power to do anything to help customers, and that just makes everyone frustrated.

 

In your situation, it sounds like they were sending expired product, which is honestly worse than my refunds this year that were due to Amazon continually sending food items in nonpadded bags and expecting that they'll be fine. Sigh. I had a conversation with a friend recently in which we tried to come up with a single food item that would always be safe to ship in a nonpadded bag, and at the end, our list was empty.

Honored Contributor
Posts: 16,860
Registered: ‎02-27-2012

@loriqvc 

 

It was NOT expired.

 

It was probably exposed to heat and humidity which ruined it.