Q Talk

[Mustang Shar]

This is fantastic, I just saved the screen shot as I have 2 items I need to return. Thanks for posting up-appreciate it.

[sunshine45]

[misschristy]

Some of us have not been notified about it and that’s the way QVC rolls. No communication with all customers. I just happened to see it today on Community. I do not post on Community but sent back pricey items that were not being processed or were being sent slowly, as in sitting at one location for a week. I would expect that QVC would email all customers about this. I‘be been a good customer over the years and this makes me more inclined to buy at my department store. I’m treated equally there. I just called in three returns and she processed them for me. In the future I will do the Easy Returns but I’m not buying as much. I feel that not processing everyone’s returns quickly makes even more money for QVC in addition to their high return fees. Every other vendor processes my returns immediately.

[Biftu]

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@misschristy wrote:
Some of us have not been notified about it and that’s the way QVC rolls. No communication with all customers. I just happened to see it today on Community. I do not post on Community but sent back pricey items that were not being processed or were being sent slowly, as in sitting at one location for a week. I would expect that QVC would email all customers about this. I‘be been a good customer over the years and this makes me more inclined to buy at my department store. I’m treated equally there. I just called in three returns and she processed them for me. In the future I will do the Easy Returns but I’m not buying as much. I feel that not processing everyone’s returns quickly makes even more money for QVC in addition to their high return fees. Every other vendor processes my returns immediately.

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@misschristy  Easy Returns is shown at the very top of the home page.  Just click on it.