@Tinkrbl44 wrote:
@rockygems123 wrote:
QVC Customer Service reached out to me to give the latest $10 off $50 code of CIJ2024.
I said I was planning on leaving feedback on the QVC tab as it was suggested yesterday in our forum I think it was @Kachina624?
She was more than willing to hear the complaints which she'll forward to her supervisor and Corporate. I get it, one insignificant call won't change QVC marketing plans that are in place however she said she has had many complaints about program host behavior and making the show unwatchable.
QVC has taken away the opportunity to buy because of the goofy antics and less product information at least for me.
She saw the significant decline in my purchases and I don't think this was anything new to her.
@rockygems123
Not naming any names, but I find it odd that QVC can't rein in the hosts who seem to have lost their way as on-air sales reps. Why not?
Your conversation makes it sound like they're aware, but don't plan to do anything about it.
@Tinkrbl44
She took notes when I talked about the unkempt unprofessional hosts, the ones with dirty hair and fingernails, sloppy clothes etc.
That's a basic tenant of marketing, be pleasant and presentable and people will listen to you and be more in favor of buying the product.
Really is confounding, is it the host making the decisions in terms of appearance and behavior or Corporate?
No one knows unless you're in the thick of Corporate I guess.