Re: Q Card

Marp · ‎03-09-2010

@GAC65 wrote:
It was in error that they sent all three of the same items back to me. All in new packaging and different sizes....and no I did not make a mistake on the return slip. Just an misfortunate mistake with consequences for me not QVC. QVC should have immediately credited my account because it was their error, and they did not. This is why I closed my account. Now if they do not credit my visa in a reasonable amount of time I will have it investigated. This event really made me angry.

@GAC65, this has me confused. Did you close your Q account or your Q Card account or both? Was the original purchase charged to your Q Card or your Visa card?

If the original purchase was charged to your Q Card I don't believe they will be able to issue a credit to a different credit card. At best, probably following several discussions, Q might be able to issue a Q account credit.

What is good for the goose today will also be good for the gander tomorrow.

January23 · ‎06-03-2011

My Q-Card bill was formatted different this month. It did not show how many easy pays I had on each item. I know I can check this by looking under my account, but I like to open the bill and see it right away. I hope they change it back.

ID2 · ‎06-25-2012

@shaggygirl wrote:
I'm curious as to what you ladies mean by "closing" it. Can't a person just never ever use it again. Or cut it in half and toss it out?

@shaggygirl I stopped using mine years ago, and about a year ago I got a correspondence informing me if I didn't use it by a certain date it will be closed. So my Q card is now closed.

"Pure Michigan"

Pecky · ‎03-10-2010

@January23 wrote:
My Q-Card bill was formatted different this month. It did not show how many easy pays I had on each item. I know I can check this by looking under my account, but I like to open the bill and see it right away. I hope they change it back.

@January23 I got an email that they were changing the format. I just opened my bill and OMG you are right it no longer tells you how many easy pays I had on the item. Just the item & the charge not the ususal 3 out of 4. This is unacceptable and I hope they change it back.