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Valued Contributor
Belle_Femme
Posts: 620
Registered: ‎03-10-2010

Problem with Order Tracking and Backorder

‎02-27-2011 02:13 AM

Yesterday, I checked my Linea orders (from 2/21) and most of them were either in route to Indy (from Illinois) or already had arrived at Indy. Today, when I checked the tracking, some items that previously indicated they were in Illinois or Indiana now say that are back at St. Petersburg, FL or that no tracking data is available. What is going on?

Also, I ordered the Laura Geller Baked Beginnings (with the mini balance 'n brighten, bronze 'n brighten and blush 'n brighten) to take with me when I fly out to AZ. Now, they are showing on backorder status when the item is still available for sale and not on waitlist. Can someone in customer service explain the reason for this? I won't need them if they don't ship by Wednesday as they won't arrive in time but there doesn't seem to be a reason for them to be on backorder in the first place.

Anyone else experiencing similar issues?

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