Q Talk

[okaywitheasypay]

Authentication Failed.

• Authentication Ticket Mismatched, failed authentication.

What is this and why is it so hard to post the last couple of days ? 

[proudlyfromNJ]

This site is a mess! I get these messages all the time. Sometimes the forums take forever to load. I have been having problems on and off, mostly on, for months!

[Susan Louise]

These issues seem to be specific to certain mobile devices. I use a laptop and haven't had one issue with QVC's website...either on the forums or ordering.

It could also be the combo one uses...device/browser/virus-spyware protection

[Alison Wonderland]

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@okaywitheasypay wrote:

Authentication Failed.

• Authentication Ticket Mismatched, failed authentication.

What is this and why is it so hard to post the last couple of days ? 

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I usually get that message when:

• I haven't logged in
• My login has been timed out
• The site decides to give it to me because the site is so terribly unstable

[maximillian]

I work from a desktop and I also have problems.  QVC needs a COMPETENT  IT team.

[Kachina624]

@okaywitheasypay    Simply put, the system is overloaded to the point it can't process your request.  I don't often see this but have on occasion.

[Spurt]

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@okaywitheasypay wrote:

Authentication Failed.

• Authentication Ticket Mismatched, failed authentication.

What is this and why is it so hard to post the last couple of days ? 

---

@okaywitheasypay 

I get that message from time to time and was told it usually happens when you are on a website for awhile and the cookie expires....simply clear your browser and sign on again....

[chrystaltree]

Strange things sometimes happen when you try to post on this board.  I don't over think it.  Sometimes I change browsers.  Sometimes I just go away for an hour or two and it's fine when I come back.  Of course, QVC knows they have some systems problems.  I'm sure they have tried to fix them.  Obviously, there are issues we are not aware of.  Also this little board isn't critical to their business.  They could have much bigger issues that occupy their IT departments time.   

[software]

I'm envious, I've never received such an official slap in the face.

It's usually just a simple error message

Or a blank screen

[millieshops]

I have seen that here, but rarely.

What really freaks me out is when I get that type of message from a bank or brokerage site.  Always makes me visualize a hacker playing with the Internet searching for an easy dollar.