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Esteemed Contributor
Posts: 6,500
Registered: ‎06-10-2015

It's not only the product offerings that have turned me off but IMO  only, most hosts have become unwatchable, even some I used to enjoy.  They need a lesson in manners and stop interuppting, talking over and competing  with vendors presenting their products. They are so busy making the shows about them, acying like they are teens at a pajama party etc.  So many great products online at QVC that never make it to air. I mean how many socks, throws and mugs need to be presented over and over.  Enough from me

Honored Contributor
Posts: 8,207
Registered: ‎10-03-2014

Re: PROGRAMMING

[ Edited ]

@BalletBabewrote


 

 

@Foxxee   Let's face it Amazon is killing everyone.  I was a loyal Walmart shopper and doing away with cashiers, having no one around to ask a question, shelves always empty, in Florida you need to go in with a suit of armour in order to survive with all the carts running around.   I have come to hate Walmart, so I have been ordering mostly of Amazon.  If Walmart fails, it is their own dumb fault.  Just like QVC.  Why have these boards if no one is reading them?   You have to keep programming interesting and that they are not doing. 

 

@BalletBabe 

 

Sounds like your Walmart needs a helper.  Normally, when a Walmart is so busy, they build another nearby to 10 miles away taking away the pressure from the one or two overwhelmed called "overflow" to handle all the customers.  It must be nice to sell so much a retailer has difficulty keeping their shelves stocked.  That's the problem.  Sometimes, it's a supplier issue.

 

No, just reported for the third quarter, Walmart, Target, Lowes, and TJ Maxx are the top in sales so far this year.  

 

It's not only Walmart out of things, my busy grocery stores are too.  

 

 

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Valued Contributor
Posts: 940
Registered: ‎05-30-2011

I'd like to see Valerie Par Hill at least one more time before Christmans but I don't think she is on the schedule.

Regular Contributor
Posts: 199
Registered: ‎07-12-2019

@mspatmac wrote:

It's not only the product offerings that have turned me off but IMO  only, most hosts have become unwatchable, even some I used to enjoy.  They need a lesson in manners and stop interuppting, talking over and competing  with vendors presenting their products. They are so busy making the shows about them, acying like they are teens at a pajama party etc.  So many great products online at QVC that never make it to air. I mean how many socks, throws and mugs need to be presented over and over.  Enough from me


@mspatmac Thank you for saying what I have been thinking. You nailed it

Super Contributor
Posts: 471
Registered: ‎04-23-2010

I agree I was one who would turn it on as soon as I opened my eyes and keep it on in any room I was in all day and until I closed my eyes at night. Not anymore.. when they started with a denim blouse for $120.00, and a curling rod for $500.00 well that out for me and I think ridiculous. I am tired of the same old same old. Most of the older hosts .. Jane Brown, and so many more aren't on there as much .. its just changed and this change I dislike so I watch other things and shop online .. If they don't change something between the cost of delivery and the time it takes to process an order and the same old thing .. I think they will lose more customers then they would like.

Esteemed Contributor
Posts: 7,538
Registered: ‎03-05-2011

@Foxxee wrote:

@BalletBabewrote


 

 

@Foxxee   Let's face it Amazon is killing everyone.  I was a loyal Walmart shopper and doing away with cashiers, having no one around to ask a question, shelves always empty, in Florida you need to go in with a suit of armour in order to survive with all the carts running around.   I have come to hate Walmart, so I have been ordering mostly of Amazon.  If Walmart fails, it is their own dumb fault.  Just like QVC.  Why have these boards if no one is reading them?   You have to keep programming interesting and that they are not doing. 

 

@BalletBabe 

 

Sounds like your Walmart needs a helper.  Normally, when a Walmart is so busy, they build another nearby to 10 miles away taking away the pressure from the one or two overwhelmed called "overflow" to handle all the customers.  It must be nice to sell so much a retailer has difficulty keeping their shelves stocked.  That's the problem.  Sometimes, it's a supplier issue.

 

It's not only Walmart out of things, my busy grocery stores are too.  

 

Walmarts around me still have some cashiers.  For assistance, I always go to Customer Service who are there to call someone to help.  CS is in the front of the store, not difficult to find.  

 

Just reported, Walmart, Target, Lowes, and TJ Maxx topping all other retailers are doing phenomenally well.  5%+ increase in sales so far this year.  Amazon not so much.  Amazon is killing quite a few retailers, but not Walmart.  Amazon's $249 billion in sales compared to Walmart's $500+ billion last year.  

 

Same as Amazon, Walmart also has a huge online presence offering many more products than in stores.  Free shipping, $35 minimum purchase, next day delivery.  Placed an order around 11:00 am today.  Delivery tomorrow.  

 

I could have ordered the same items at Amazon that were around the same price, but I never get anything in less than 5-7 days directly from Amazon and not interested in paying for Prime.  Walmart has nothing like Prime. 

 

Lastly, Walmart doesn't raise prices while I'm looking at them like Amazon does.  At least 5 times in the past.  


 


@Foxxee  You cannot look at Amazon as only a fast shipping with prime.   If you have a Amazon stick you can get a lot of TV with it.  I personally love getting things in one to two days.  If you use their credit card you get 5% back.  Walmart is trying to compete with amazon.  Tey just came out with a new credit card.  They had syncrony and are now switching to Capitol One giving a 5% back.  The problem here is the snow birds.  We have several Walmarts about 20min apart.  The one closest to my house is a super Walmart.  The birds come in and then the scooters come out.  They only have 2 cashiers now, and the rest are self check out.  I don't see how anyone can compare to Amazon.  They have the music, fast shipping, TV programs, special sales for Prime members and more.   Yes, some things I buy at Walmart such as my food.  I try to go once a month at the most.  Walmart dot com is a nightmare.  They sent my last order to New York.  I live in Florida.  I waited 3 weeks to get the order.  You can have them.  This is not my first issue with the walmart dot com.  I am done with them.  I like you could not see being a Prime member, but now that I am on  my second year, I will never give it up.  It pays for itself in a few months.  You have to shop around and I do, but Amazon gets most of my business.  Having huge bags of dog food delivered is a blessing to me. (just an example) Not sure where you are getting your information because I have heard Walmart is struggling.   I also heard Target is closiing some stores in 2020.   Who knows.  I guess I will shop with whoever is open. LOL

Esteemed Contributor
Posts: 7,538
Registered: ‎03-05-2011

@giddy up wrote:

I'd like to see Valerie Par Hill at least one more time before Christmans but I don't think she is on the schedule.


@giddy up   Valerie's last show was a few weeks ago.   I think she works so hard starting with Christmas in July.   She did the same thing last year.  I love Valerie and I wish she was on more also.   Maybe next year. 

Esteemed Contributor
Posts: 7,097
Registered: ‎09-05-2014
First, millions and millions of people do not shop at QVC. That is laughable and patently absurd. They throw that nonsense out when referring to being accessible and potentially available in homes via cable. I doubt that even tens of thousands watch.

Second, there are not a few complaints about the reruns. The vast majority of comments expressed displeasure and disappointment, both here and on the QVC Facebook page.

I believe these complaints are why they are reinstating 1 hour of live programming beginning tomorrow.

It is clear to me that this was an ill conceived, poorly thought out decision by a fiscally pressured, collapsing enterprise.

Respected Contributor
Posts: 4,756
Registered: ‎03-19-2010

I've been a Q shopper since day 1.  I've seen NUMEROUS management changes,  and it seems that each time the newbie comes in to revamp and make things better, just the opposite happens.  To MAKE MONEY, you have to INVEST and SPEND MONEY.  They have cut back on innovative, fresh, new products at a VALUE.  Even CONVENIENCE has gone away with the long shipping delays. QUALITY has been an issue for a long time as well.  They USED TO HAVE THE BEST QC out there.  If an item passed QC at QVC, you knew it could be trusted.  I laugh today when I think of that.  Do they even have a QC dept any longer???  It makes me sad to think how this station was a rising star and how many amazing things I purchased many years ago, that I still have and use today....  quality tools for the garden, Italian made sweaters (that are 30 years old and still get me TONS OF COMPLIMENTS today ...  still gorgeous),  etc,  and almost no HOUSE BRANDS!

You had brilliant people in management who actually UNDERSTOOD what the customer wanted and CARED to give it to them, knowing that QVC would benefit too.   If you nickel and dime a customer you wind up losing in the end.  That is part of what is happening here.   What happened to the TSVs that actually gave you an AMAZING value?  Yes, there are still some,  but not many. 

QVC needs to clean house at the top.  Maybe all these bright young stars need to learn what works first, before they take over.  LISTEN, LEARN and UNDERSTAND YOUR CUSTOMER.   

Honored Contributor
Posts: 13,807
Registered: ‎03-09-2010

Recorded shows are an easy way for a business to avoid paying employees and saving money.  It's always employees who take the first hits when it comes to big business.