Reply
Respected Contributor
Posts: 4,223
Registered: ‎03-10-2010

Re: Over 3 hours on hold with customer service

Emailing is a good and wise choice because you have a record of it if you choose to send a copy to your email.  I do this, too, when I use chat on websites.

If your face brightens when you meet a friend, you have struck gold. - unknown