Q Talk

[Anonymous]

Hi @stellabystarlight I heard back for the warehouse both orders placed on 2/1 are loaded on the truck to be shipped out to you. 

[DJs mom]

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@Warrior2022 wrote:

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@jwemt81 wrote:

I placed an order on Saturday morning and it is now Wednesday afternoon and it STILL shows my order as processing.  Is it normal for it to take this long?  It says that I will receive my item by 2/10, but since it's now 2/5 and it hasn't even shipped yet, I highly doubt that will happen.  This is the first time I've ordered anything from QVC in about 5 years, so I'm not very famiilar with their order processing/shipping process.  This just seems like an awfully long time for an order to still be in process....

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WOW.  I have never had any order tell me what I would receive my order by.  Is that something new?  If so, That's great!

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@Warrior2022 when you place an order online you will see your EDD before you submit your order. You will also see the EDD in the email confirmation Q sends.

[Warrior2022]

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@DJs mom wrote:

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@Warrior2022 wrote:

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@jwemt81 wrote:

I placed an order on Saturday morning and it is now Wednesday afternoon and it STILL shows my order as processing.  Is it normal for it to take this long?  It says that I will receive my item by 2/10, but since it's now 2/5 and it hasn't even shipped yet, I highly doubt that will happen.  This is the first time I've ordered anything from QVC in about 5 years, so I'm not very famiilar with their order processing/shipping process.  This just seems like an awfully long time for an order to still be in process....

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WOW.  I have never had any order tell me what I would receive my order by.  Is that something new?  If so, That's great!

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@Warrior2022 when you place an order online you will see your EDD before you submit your order. You will also see the EDD in the email confirmation Q sends.

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Thank you,  Yes, I am aware of the EDD, however the OP stated a receive by date.

[stellabystarlight]

Thank you so much, Alice QVC.  At least I have an idea of when I will get them.

[Lisa now in AZ]

@Warrior2022 , EDD is the Estimated Delivery Date which is when you are supposed to receive your order.

[Warrior2022]

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@Lisa now in AZ wrote:

@Warrior2022 , EDD is the Estimated Delivery Date which is when you are supposed to receive your order.

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No, that is a ESTIMATED delivery date.  Before, on or after.

[Jacie]

I don't get it.

There are so many companies out there who are getting shipping done at sonic speeds. AND, for free, Really annoying that we pay for shipping and QVC just cannot seem to pick up their feet and get products moving.

Frankly, the merch isn't all that extraordinary anymore to warrant the wait time! Get it together!

[jlrbr]

@Jacie yes, the Q needs to get on the bandwagon and have free shipping, they also need to improve the return process. Like Amazon returns to Kohls, be nice if they hooked up with someone for returns. They're so far behind the times going and coming.