Q Talk

[Catch71]

Looking for email address of who I could write to to expedite an exchange.  I ordered something in a small and was sent a medium. First time this ever happened.  The bag label said small but the label in the vest says Medium. It is not defective, just not what I ordered.  I would like to exchange it fast as it may sell out.  Opinions on how to handle this quickly?  I wrote to qvc easy returns but I know it takes a few days for them to respond and it may sell out.  Is there an email for customer care and do they handle this type of thing?  Thanks lfor any input.

[Imaoldhippie]

Try calling customer service.

[sligo]

@Catch71 Go to QVC SOCIAL TEAM.com NOW!!! This group is great with helping customers.Most helpful team on the Q!!

[Catch71]

Thanks for your responses. I reached out to the Social Team.

[Effie54]

I would,call Customer Service, it's fast and you might get an immediate response and exchange.

[SaveTheTurtles]

I've never had any luck with the customer service call center being very helpful or fast at anything.  I have had better luck with the chat feature,

[Pecky]

I recommend using chat.  It is much faster.

[bells4me]

It just happened to me. I emailed the social team & they replied within 10 minutes.  Anjalena emailed me to send back & no shipping charges.