No Audio

Xiphium · ‎06-10-2011

Several years ago, people posted no audio on web site. Well, the problem has reoccurred. The mute function is not turned off. This problem exists for all videos of the web site. I have audio on other sites. I've tried Goigle and Safari and the results are the same - no audio. I'm at a loss. Any assistance will truly be appreciated.

Bonkers1 · ‎07-29-2012

This has been discussed due to a recent system update - so far QVC has not addressed the issue.

Kachina624 · ‎03-10-2010

@Xiphium. My audio and video work just fine. Are you sure you have them turned on, the slash removed from the audio symbol on the screen?

New Mexico☀️Land Of Enchantment

sunshine45 · ‎03-09-2010

i use a windows laptop to access the site and i have no issues currently with videos.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein

DeDe56 · ‎02-03-2011

I can't get audio when I view on my iPad but it does work on my phone. Weird!

amyb · ‎04-05-2010

@sunshine45 wrote:
i use a windows laptop to access the site and i have no issues currently with videos.

and @Kachina624

Problem seems to be only, so far as I've read from many people here, and myself, if you're watching on an iPad, and possibly due to Apple's recent updates to iPad.

RespectLife · ‎02-27-2012

@Xiphium wrote:
Several years ago, people posted no audio on web site. Well, the problem has reoccurred. The mute function is not turned off. This problem exists for all videos of the web site. I have audio on other sites. I've tried Goigle and Safari and the results are the same - no audio. I'm at a loss. Any assistance will truly be appreciated.

I use Edge, Firefox, Safari and Google and have audio on all of them!

I use a desktop, Samsung phone and Kindle

Effie54 · ‎09-08-2010

This has been discussed previously. It seems to stem from viewing on an iPad after updating to iOS 26. It happened to me as well. It seems to happen with Apple products and IOS 26.

CalminHeart · ‎03-09-2010

What kind of devices do you have?

I have Apple and here is how I fixed this on my laptop. On iPad and iPhone, you'd have to adjust this to get to Safari settings.

Open a video you want to watch but doesn't have sound. Play.

Click on Safari at the top left of the screen.

Click on Settings for (the website you're on)

You can adjust sound, pop-ups, etc here.

Closes the settings.

Close the website you're on.

Reopen. It can sometimes take a minute or two to adjust.

geezerette · ‎03-16-2010

@CalminHeart wrote:

What kind of devices do you have?

I have Apple and here is how I fixed this on my laptop. On iPad and iPhone, you'd have to adjust this to get to Safari settings.

Open a video you want to watch but doesn't have sound. Play.
Click on Safari at the top left of the screen.
Click on Settings for (the website you're on)
You can adjust sound, pop-ups, etc here.
Closes the settings.
Close the website you're on.
Reopen. It can sometimes take a minute or two to adjust.

Unfortunately although the iPad and Apple computer operating systems are similar they aren't exactly alike. iPads don't have all the capabilities that the computers do. There is no option on my iPad to do as you suggest. At least I haven't found anything similar.

I'm sure if anyone having this problem on an iPad (or other tablet) has found a solution they would have posted it by now.