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Honored Contributor
Posts: 8,155
Registered: ‎03-19-2016

Re: New Return Policy Using Label

   I don't have a printer so have to call them I guess. I try not to return items amd order less.

              🤨🧐

Esteemed Contributor
Posts: 6,992
Registered: ‎02-06-2022

Re: New Return Policy Using Label



@Sooner 🌻🍂


The package doesn’t have to fit in your mailbox. You can go to USPS site and request a pickup. Package can be left near your front door and mail person will pick it up and automatically scan it into the system when they do.



Works like a charm !
Respected Contributor
Posts: 4,683
Registered: ‎03-09-2010

Re: New Return Policy Using Label

[ Edited ]

I always use their return label but this new policy doesn't always happen.  

Honored Contributor
Posts: 43,191
Registered: ‎03-09-2010

Re: New Return Policy Using Label

i wonder if it will work this way if you have a UPS dropoff?

i received an order last week that was practically destroyed and i printed out the QVC return label, but i have to take it to UPS.

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Respected Contributor
Posts: 4,683
Registered: ‎03-09-2010

Re: New Return Policy Using Label


@sunshine45 wrote:

i wonder if it will work this way if you have a UPS dropoff?

i received an order last week that was practically destroyed and i printed out the QVC return label, but i have to take it to UPS.


@sunshine45  I just googled it and it's for both USPS and UPS but is QVC using it for both?

Honored Contributor
Posts: 43,191
Registered: ‎03-09-2010

Re: New Return Policy Using Label

@FranandZoe 

 

i will report back when i get it there. Smiley Happy

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Regular Contributor
Posts: 246
Registered: ‎08-18-2016

Re: New Return Policy Using Label

@Pecky  I always use the return label and called CS today because I had not received any refund for wreaths and garlands that were returned, tracked and received over two weeks ago in the Florence, SC warehouse.   You got lucky.  I had to call CS to get my refund, because after 2 weeks, I still had none.

Honored Contributor
Posts: 10,188
Registered: ‎03-10-2010

Re: New Return Policy Using Label

@Hoping for the best I think this new thing just came out this week it probably wasn't around when you did  your return.  I also did a return two weeks ago and that was still the old way and I also had to follow up with CS. I think any returns going forward this will apply. 

Valued Contributor
Posts: 864
Registered: ‎03-10-2010

Re: New Return Policy Using Label

I dropped something off at the post office yesterday...no refund.

There's always a lot to be thankful for if you take time to look for it.
For example, I am sitting here thinking how nice it is that wrinkles don't hurt.
Respected Contributor
Posts: 3,830
Registered: ‎03-09-2010

Re: New Return Policy Using Label

Today I went through order status to start a return and requested the QR code. I took the package to post office and when I got home I got an email saying they will process my refund within 7 days  once they receive the item. When I go to order status it says refund processed but that is not true. Email says it will be processed when they get it back. 
This happened last time I returned something and I tracked it and after it got back it was 12 days before I got an email it was processed.