Reply
Trusted Contributor
Posts: 1,871
Registered: ‎08-04-2013

In case I was not clear in my OP.  I can not Search from the Forum pages.  Everything is ok with the Home page.

Trusted Contributor
Posts: 1,871
Registered: ‎08-04-2013

@Mz iMacSorry don't have FireFox, only Chrome, Edge and IE.

 Oh well, not that important I guess.

 

Thanks for all the help.

Honored Contributor
Posts: 17,666
Registered: ‎03-09-2010

@grandma2pkmh-

I am on a chromebook (like a laptop).

There are 2 different pages that have the search bar on it.

I'm thinking you are on the main QVC shopping page.On that page, the search bar should be to the right of the QVC sign.Its pretty small and light grey so you might be missing it.

 

If you are on the forums page, they have changed it. WE can no longer just look up and see a search bar.

There is now a large heading with 7 icons.

The search bar is the 2nd icon on the top left that looks like a magnifying glass. When you click on that, it drops down the search bar.

 

Some people are talking about the main QVC shopping page and others are talking aout the forum page so that can get confusing.

I hope this helps. If not I don't know how else to explain it.

"If you walk the footsteps of a stranger, you'll learn things you never knew. Can you sing with all the voices of the mountains? can you paint with all the colors of the wind?"
Trusted Contributor
Posts: 1,871
Registered: ‎08-04-2013

@on the bayFor some reason I do not have that new bar across the top.

 

I only have a solid red bar talking about the sweepstakes then it skips to the logo and shopping cart icon.

Honored Contributor
Posts: 20,982
Registered: ‎07-26-2014

@grandma2pkmh

 

Clear your browser history & cache.  Restart your comp.

"Never argue with a fool. Onlookers may not be able to tell the difference."


220-AuCC-US-CRM-Header-Update.gif

Trusted Contributor
Posts: 1,871
Registered: ‎08-04-2013

@Mz iMac  Did that, no change.  Who knows, may be there tomorrow the way these pages are changing.  Again thanks.

Esteemed Contributor
Posts: 7,755
Registered: ‎02-22-2015

@Mz iMac @grandma2pkmh  I don't have any of those icons when on the Forums. Using a PC with Google and Chrome. Have signed off and back on a couple of times in the last 24 hours. Still nothing. Why, oh why, has QVC changed the format to such an unfriendly site for their customers??

Money screams; wealth whispers.
Trusted Contributor
Posts: 1,871
Registered: ‎08-04-2013

@BirkiLady  THANK YOU, THANK YOU.  I knew I wasn't crazy.

 

Ok, going to bed now.  See you in the morning.

Honored Contributor
Posts: 20,982
Registered: ‎07-26-2014

@BirkiLadywrote:

 Why, oh why, has QVC changed the format to such an unfriendly site for their customers??


This site is not unfriendly for all of Q's customers.  I've never had any issues w/the old or new forums.  Nor the whole site for that matter.

 

I view these forums on an...

iMac, OS Sierra (last version), FF, Chrome, Waterfox.

MBP, Snow Leopard (last version), FF (very old version).

Never a problem.

 

Unknown why some have problems & others don't.   I'll leave that to the experts-Q's IT dept.

"Never argue with a fool. Onlookers may not be able to tell the difference."


220-AuCC-US-CRM-Header-Update.gif

Honored Contributor
Posts: 17,666
Registered: ‎03-09-2010

@grandma2pkmh-

Well, that's frustrating!

They may just not have made it compatible with every device.

Again, their changes don't help

make it easier!

"If you walk the footsteps of a stranger, you'll learn things you never knew. Can you sing with all the voices of the mountains? can you paint with all the colors of the wind?"