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Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

My Cart doesn't empty

[ Edited ]

Not only does it not empty after 1 hour (as it's always been), it doesn't empty even after I shut my laptop down!

 

Early yesterday morning, I put an 'as is' handbag & 2 other items in my cart. Due to an early appt., I didn't have time to watch a video or read reviews, so I decided to forget it and shut down my laptop.

 

Later that afternoon, I got online and there were all 3 items, still in my cart. I was able to watch videos & read reviews, then purchase all 3 items.

 

In my case, this turned out to be a good thing, but I have to question how this could happen?

 

Does this mean we're never really logged off of Q?

 

BTW, I put a couple of items in my cart about 6AM and they're still there & I can check out.

You never know how strong you are until being strong is the only choice you have.
Esteemed Contributor
Posts: 6,800
Registered: ‎03-10-2010

I have had items in my cart for two days without it emptying. One of the items is now sold out in the color I have in my cart. Does that mean it is gone or is it being held for me?

**************** "A black cat crossing your path just means that it is going from one place to another." Proud owner of a black cat and a shopper of QVC since the merger with CVN.
Honored Contributor
Posts: 41,556
Registered: ‎03-12-2010

Jean, i think it's sold out in that color. 

There are many elements: wind, fire, water
But none quite like the element of surprise
Regular Contributor
Posts: 220
Registered: ‎06-23-2014

This occured with me as well.   Do you think this is an error on QVC's website?  For me, it's good because some times it takes me a while to "research" an item prior to purchasing.   But on the down side, items we desire showing "sold out" is really sitting in over a hundred carts that will never purchase that item.

Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

I would try to check out & see what happens.

I was sure that my 'as is' DB handbag would be gone, it's a popular style/color that I've never seen 'as is' yet and I check several times a day. There was only 1 'cause I tried to get 2.

You never know how strong you are until being strong is the only choice you have.
Esteemed Contributor
Posts: 5,453
Registered: ‎02-02-2015

Mine doesn't empty either.  Maybe they want us to buy more.  I'll have to try it today and see if it changes.