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Honored Contributor
homedecor1
Posts: 12,723
Registered: ‎03-09-2010

Kudos for CS -

‎12-05-2012 12:58 AM

Today I called CS (Danny) and I had rec'd my BL snowflake/2 timer lights only 1 set worked. He put me on hold and told me they would ship me a replacement in 5-7 days! Now that was surprising I thought I'd have to send the set back -

Then I mentioned about my hairline fractures in the VPH special value trees and again, they are working on shipping me a replacement!

I'd say CS is good when they can help and personally I've never had any problems with Q or its return policy

{#emotions_dlg.thumbup1}

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