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Frequent Contributor
Posts: 129
Registered: ‎10-27-2013

Is anyone else having problems pulling up specific size charts?

I noticed over past week that when I click on any specific garment measurements chart, I get a blank white page.  Takes a full minute or so for size chart to come up.  Don't know if others are having same issue or if it's just my tablet.  Thx!

Valued Contributor
Posts: 881
Registered: ‎12-11-2014

Re: Is anyone else having problems pulling up specific size charts?

@Derwin28 Glad you mentioned this. I have the same issue on my ipad with Safari tho not on my desktop imac with Chrome. I actually thought there was something wrong with my ipad! Oh well, just another online tech glitch at QVC. At this point, nothing really surprises.

 

Valued Contributor
Posts: 520
Registered: ‎07-30-2013

Re: Is anyone else having problems pulling up specific size charts?

Yes. Garment measurements not working well on the app. I had some better experience online. Needs fixing.
Frequent Contributor
Posts: 140
Registered: ‎09-13-2019

Re: Is anyone else having problems pulling up specific size charts?


@laluzdelmundo wrote:

@Derwin28 Glad you mentioned this. I have the same issue on my ipad with Safari tho not on my desktop imac with Chrome. I actually thought there was something wrong with my ipad! Oh well, just another online tech glitch at QVC. At this point, nothing really surprises.

 


I have been experiencing same issue with iPad.  Takes a long time to load.  I use the browser, Safari, not the app.

New Member
Posts: 1
Registered: ‎09-19-2020

Re: Is anyone else having problems pulling up specific size charts?

I have beeen having this issue for a few months now. Both on desktop(Mac) with safari and Ipad(Apple). Anybody have a solution, I did call Q but nothing seemed to get resolved.

 

Occasional Visitor
Posts: 1
Registered: ‎06-21-2021

Re: Is anyone else having problems pulling up specific size charts?

Yes I am. I cannot find size charts for pant lengths, etc. so aggravating!

Respected Contributor
Posts: 4,394
Registered: ‎04-19-2010

Re: Is anyone else having problems pulling up specific size charts?

Same issue here using my iPhone and iPad.

Frequent Contributor
Posts: 129
Registered: ‎10-27-2013

Re: Is anyone else having problems pulling up specific size charts?

About 2 weeks ago, the specific garment charts started popping up on my iPad in 2 seconds. Before that, it took about 2 min. for the chart to appear. Most people probably just "X'd" out thinking it would not come up at all (and perhaps it wouldn't have) Crazy though...I didn't do or change any settings on my iPad.  Was hoping this this problem was fixed to all who experienced it.